Convenience Store Decisions » Technology http://www.csdecisions.com Convenience Store Community and News Wed, 27 Aug 2014 03:21:35 +0000 en-US hourly 1 PCI SSC Publishes Third-Party Security Assurance Guidance http://www.csdecisions.com/2014/08/07/pci-ssc-publishes-third-party-security-assurance-guidance/ http://www.csdecisions.com/2014/08/07/pci-ssc-publishes-third-party-security-assurance-guidance/#comments Thu, 07 Aug 2014 11:52:06 +0000 http://www.csdecisions.com/?p=53340 PCI Special Interest Group guidance provides merchants with payment security best practices for working with third-party providers. Businesses are rapidly adopting a third-party operations model that can put payment data at risk. Today, the PCI Security Standards Council, an open global forum for the development of payment card security standards, published guidance to help organizations

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Deriving Loyalty From Data http://www.csdecisions.com/2014/08/06/deriving-loyalty-data/ http://www.csdecisions.com/2014/08/06/deriving-loyalty-data/#respond Wed, 06 Aug 2014 18:56:00 +0000 http://www.csdecisions.com/?p=53314 Scanned data is putting basket-level insights in the hands of decision makers who can turn this information into strategies that drive profitability. By David Bennett, Senior Editor A customer’s continuing business is no longer guaranteed. Because of that fact, convenience stores strategize more and more on the need to understand their customers better, and to

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Enhancing Social Media Skills http://www.csdecisions.com/2014/07/17/enhancing-social-media-skills/ http://www.csdecisions.com/2014/07/17/enhancing-social-media-skills/#respond Thu, 17 Jul 2014 18:35:16 +0000 http://www.csdecisions.com/?p=52942 When customers give feedback, it’s a chance for your brand to craft your brand image and gain customers through your response. By Erin Rigik, Senior Editor Social media wasn’t even a blip on the radar screen in 1990, but today it has become a vital tool in reaching customers and communicating promotions as well as

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Don’t be a Target for Hackers http://www.csdecisions.com/2014/07/17/dont-target-hackers/ http://www.csdecisions.com/2014/07/17/dont-target-hackers/#respond Thu, 17 Jul 2014 18:30:05 +0000 http://www.csdecisions.com/?p=52939 Following a breach at Target and a host of other incidents, retailers are seeking security solutions despite being PCI compliant. By Pat Pape, Contributing Editor The business world was stunned —and consumers outraged—when retail giant Target, with almost 2,000 stores in the U.S. and Canada, admitted to a major security breach in late 2013. According

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New Technology Drives Industry Success http://www.csdecisions.com/2014/07/17/new-technology-drives-industry-success/ http://www.csdecisions.com/2014/07/17/new-technology-drives-industry-success/#comments Thu, 17 Jul 2014 16:26:22 +0000 http://www.csdecisions.com/?p=52909 Innovations ranging from scanning and point-of-sale systems to social media and mobile apps exemplify how much convenience stores have changed over the past 25 years. By Jenny Bullard, Chief Information Officer, Flash Foods With more than 40 years as a c-store professional, it’s been an exciting journey to see the changes to technology that have

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Shaping the Future of ATMs http://www.csdecisions.com/2014/07/17/shaping-future-atms/ http://www.csdecisions.com/2014/07/17/shaping-future-atms/#respond Thu, 17 Jul 2014 16:14:19 +0000 http://www.csdecisions.com/?p=52904 As new technology emerges, retailers are boosting profits in the changing era of financial services. By Howard Riell, Associate Editor Convenience stores that offer financial services are perhaps responding to societal changes. But as monetary tools become more modern—especially in the case of ATMs—operators will have to game plan even more to provide customers the

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Isis Rebranding After Militant Group Shares Name http://www.csdecisions.com/2014/07/11/isis-rebranding-militant-group-shares-name/ http://www.csdecisions.com/2014/07/11/isis-rebranding-militant-group-shares-name/#respond Fri, 11 Jul 2014 12:27:42 +0000 http://www.csdecisions.com/?p=52745 “We have no interest in sharing a name with a group whose name has become synonymous with violence,” says Isis CEO. Isis, the U.S. mobile wallet platform backed by AT&T, T-Mobile and Verizon, announced it is changing its name and embarking on a new brand. “Recently, we have observed with growing concern a militant group

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Alon Brands Takes Load-The-Code Program To Next Level http://www.csdecisions.com/2014/06/25/alon-brands-takes-load-code-program-next-level/ http://www.csdecisions.com/2014/06/25/alon-brands-takes-load-code-program-next-level/#respond Wed, 25 Jun 2014 14:15:38 +0000 http://www.csdecisions.com/?p=52325 Introduces new mobile app. Alon Brands, the Dallas-based supplier and marketer of ALON fuels, has launched a new Load-the-Code mobile application (app), making it easier than ever for customers to enter to win prizes and vote to support local charitable organizations in the ALON network. Available to iPhone and Android users, the free ALON Load-the-Code

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Y-Not Launches Mobile App http://www.csdecisions.com/2014/06/25/y-launches-mobile-app/ http://www.csdecisions.com/2014/06/25/y-launches-mobile-app/#respond Wed, 25 Jun 2014 14:04:46 +0000 http://www.csdecisions.com/?p=52320 With OpenStore, Y-Not now has the ability to reach customers through their own branded mobile app, individual store Web pages, mobile coupons and more. Operating 10 stores under the Y-Not Stop brand, St. Romain Oil prides itself on its commitment and service to customers. But its belief in improving its product offerings to guests makes

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Rotten Robbie Adds Lottery to Mobile App http://www.csdecisions.com/2014/05/14/rotten-robbie-adds-lottery-mobile-app/ http://www.csdecisions.com/2014/05/14/rotten-robbie-adds-lottery-mobile-app/#respond Wed, 14 May 2014 19:52:41 +0000 http://www.csdecisions.com/?p=51615 Free mobile app offers c-store customers numerous features, from coupons to a store finder. Robinson Oil has updated its Rotten Robbie-branded mobile app that includes a quick and convenient way to see California lottery numbers. The lottery enhancement to the app is supported by the California lottery feed. This allows Rotten Robbie customers to see

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Buc-ee’s Partners With NCR http://www.csdecisions.com/2014/05/14/buc-ees-partners-ncr/ http://www.csdecisions.com/2014/05/14/buc-ees-partners-ncr/#respond Wed, 14 May 2014 19:31:57 +0000 http://www.csdecisions.com/?p=51613 “What we have seen here by installing the NCR software solution is a dramatic improvement both inside, at the POS systems and outside at the island card readers,” says co-owner of Buc-ee’s. Texas-based Buc-ee’s, operator of some of the largest convenience stores in the world, is using a complete software, hardware and services solution from

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InComm, Softgate Partner http://www.csdecisions.com/2014/05/14/incomm-softgate-partner/ http://www.csdecisions.com/2014/05/14/incomm-softgate-partner/#respond Wed, 14 May 2014 19:10:38 +0000 http://www.csdecisions.com/?p=51607 Cashtie to make cash payments more convenient for consumers. InComm, a prepaid product and transaction services company, announced that Softgate Systems, a provider of retail bill payment solutions, is integrating its biller content into InComm’s Cashtie API. As a result, InComm-integrated retailers can now enable consumers to make cash bill payments in-store for 12,000 billers.

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PCI Council Announces Free Webinar http://www.csdecisions.com/2014/05/12/pci-council-announces-free-webinar/ http://www.csdecisions.com/2014/05/12/pci-council-announces-free-webinar/#respond Tue, 13 May 2014 03:34:32 +0000 http://www.csdecisions.com/?p=51587 Helps educate small businesses on how to protect their customers’ payment information. In support of National Small Business Week, on Thursday 15 May the PCI Security Standards Council (PCI SSC), an open global forum for the development of payment card security standards, will host a Webinar on basic security tips for small businesses to protect

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Cumberland Farms Saves Customers $10 Million On Gas http://www.csdecisions.com/2014/05/06/cumberland-farms-saves-customers-10-million-gas/ http://www.csdecisions.com/2014/05/06/cumberland-farms-saves-customers-10-million-gas/#respond Tue, 06 May 2014 15:01:40 +0000 http://www.csdecisions.com/?p=51502 Cumberland Farms now offers exclusive rewards in-store when customers use the SmartPay Check-Link Mobile App. Cumberland Farms customers’ have saved $10 Million on gas since the launch of Cumberland Farms’ free SmartPay Check-Link payment program in January 2013. The program lets customers pay for gas and in-store purchases using their mobile phones or with a

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Shell Oil Co. Selects NCR http://www.csdecisions.com/2014/05/06/shell-oil-co-selects-ncr/ http://www.csdecisions.com/2014/05/06/shell-oil-co-selects-ncr/#respond Tue, 06 May 2014 14:54:31 +0000 http://www.csdecisions.com/?p=51499 More than 14,000 Shell retailers can now opt for a complete software, hardware and services solution from NCR to reduce costs and enhance customer service.     NCR Corp., announced today that Shell Oil Co., has added NCR’s Radiant Point of Sale (RPOS) petroleum and convenience solutions as a new option for Shell-branded wholesalers. Beginning today, Shell

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The Prepaid Category Continues to Evolve http://www.csdecisions.com/2014/05/05/prepaid-category-continues-evolve/ http://www.csdecisions.com/2014/05/05/prepaid-category-continues-evolve/#respond Mon, 05 May 2014 22:56:26 +0000 http://www.csdecisions.com/?p=51482 Whether open and closed loop prepaid cards are a significant profit generator or just an important convenience customers expect to find in their c-store, virtual gift cards are changing the category for retailers. By Marilyn Odesser-Torpey, Associate Editor The prepaid category is changing. Of the amount of gift cards sold in terms of dollars loaded,

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Buchanan Energy Adds inOvationTV Media Program http://www.csdecisions.com/2014/05/05/buchanan-energy-adds-inovationtv-media-program/ http://www.csdecisions.com/2014/05/05/buchanan-energy-adds-inovationtv-media-program/#respond Mon, 05 May 2014 13:39:14 +0000 http://www.csdecisions.com/?p=51421 Aims to improve consumer loyalty and store traffic with forecourt media platform. The inOvationTV media program, a forecourt media platform offered jointly by Wayne, A GE Business a global innovator of fuel dispensers and forecourt technologies, and Gas Station TV (GSTV), America’s No. 1 video network at the pump, has expanded its reach in the

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PCATS Rebrands For The Future http://www.csdecisions.com/2014/04/30/pcats-rebrands-future/ http://www.csdecisions.com/2014/04/30/pcats-rebrands-future/#respond Wed, 30 Apr 2014 14:30:38 +0000 http://www.csdecisions.com/?p=51338 Name change signifies organization’s refocused mission. By David Bennett, Senior Editor Searching for a stronger identity to match its technical expertise, the Petroleum Convenience Alliance for Technology Standards (PCATS) has been rebranded as Conexxus. Gray Taylor, executive director of the newly branded Conexxus, said Tuesday night that the name change signifies the refocus of the

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Mobile Commerce Gets A Workout http://www.csdecisions.com/2014/04/30/mobile-commerce-gets-workout/ http://www.csdecisions.com/2014/04/30/mobile-commerce-gets-workout/#respond Wed, 30 Apr 2014 13:37:35 +0000 http://www.csdecisions.com/?p=51342 The Conexxus (formerly PCATS) mobile committee works on developing standards streamlining mobile transactions. By David Bennett, Senior Editor Even before the former Petroleum Convenience Alliance for Technology Standards (PCATS) rebranded as itself as Conexxus, its Mobile committee was living to the group’s new motto: Solve Forward. Tuesday’s Mobile workshop was one of a half-dozen working

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Hess Expands Use of Kalibrate Technologies’ Pricing System http://www.csdecisions.com/2014/04/28/hess-expands-use-kalibrate-technologies-pricing-system/ http://www.csdecisions.com/2014/04/28/hess-expands-use-kalibrate-technologies-pricing-system/#respond Mon, 28 Apr 2014 14:40:58 +0000 http://www.csdecisions.com/?p=51293 Rolling-out PriceNet system to recently acquired WilcoHess locations. Hess has extended the use of Kalibrate’s PriceNet fuels pricing system to include the recently acquired WilcoHess sites. Hess originally purchased PriceNet in 2010 and has subsequently partnered with Kalibrate to assist with strategic definition and location decisions. Hess plans to use PriceNet to price at all

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On The Run Mobile App Shows Lottery Results http://www.csdecisions.com/2014/04/24/run-mobile-app-shows-lottery-results/ http://www.csdecisions.com/2014/04/24/run-mobile-app-shows-lottery-results/#respond Thu, 24 Apr 2014 15:09:26 +0000 http://www.csdecisions.com/?p=51259 New interactive game also makes app more fun. Through its mobile app, On the Run customers in the St. Louis area can now access daily winning lottery numbers. Thanks to a recent app upgrade, users instantly benefit with this enhancement because it provides a quick, convenient way to see winning numbers. This upgrade is applicable

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Domino’s Offers Mobile Payment Option With Google Wallet http://www.csdecisions.com/2014/04/21/dominos-offers-mobile-payment-option-google-wallet/ http://www.csdecisions.com/2014/04/21/dominos-offers-mobile-payment-option-google-wallet/#respond Mon, 21 Apr 2014 13:26:36 +0000 http://www.csdecisions.com/?p=51090 Promotion rewards customers who “Buy With Google” with a free order of specialty chicken. Domino’s Pizza is adding even more convenience to its customer experience by integrating Google Wallet with its Android ordering app. Domino’s customers who have an Android device can now pay for their online orders using Google’s digital wallet. Google Wallet is

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Surveillance Solutions http://www.csdecisions.com/2014/04/15/surveillance-solutions/ http://www.csdecisions.com/2014/04/15/surveillance-solutions/#respond Tue, 15 Apr 2014 19:52:59 +0000 http://www.csdecisions.com/?p=50974 Observint Technologies, a provider of video surveillance, audio surveillance and access control solutions, has launched the Alibi line, which delivers the latest in analog and IP technology, including cameras, recorders, and turn-key systems specifically engineered to provide customers with feature-rich, extremely cost-effective video surveillance solutions that are easy to install and operate.  The Alibi IP

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Monitor, Measure and Manage to Prevent Store Out-of-Stocks http://www.csdecisions.com/2014/04/09/monitor-measure-manage-prevent-store-stocks/ http://www.csdecisions.com/2014/04/09/monitor-measure-manage-prevent-store-stocks/#respond Wed, 09 Apr 2014 19:41:11 +0000 http://www.csdecisions.com/?p=50872 The competitive retail business dictates that retailers must keep their shelves stocked to drive new sales and repeat business. By Pate Pape, Contributing Editor Problem: Controlling out-of-stock situations. Solution: Using smarter technology systems can keep items on the shelves. Back before the widespread use of POS technology, managers of Flash Foods convenience stores would regularly

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Understand Shopper Behavior http://www.csdecisions.com/2014/04/02/understand-shopper-behavior/ http://www.csdecisions.com/2014/04/02/understand-shopper-behavior/#comments Wed, 02 Apr 2014 12:57:29 +0000 http://www.csdecisions.com/?p=50651 Understanding the need to make Digital Signage networks “accountable,” Max Capital Group leveraged its access to retail footprints by creating a suite of Web-based tools aimed at understanding the shopping behavior of the consumer that interacts with the retailer. Store IQ and Market IQ allow the retailer to not only understand purchasing decisions but to

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Spec Faces Data Breach http://www.csdecisions.com/2014/03/31/spec-faces-data-breach/ http://www.csdecisions.com/2014/03/31/spec-faces-data-breach/#comments Mon, 31 Mar 2014 15:25:27 +0000 http://www.csdecisions.com/?p=50592 On the heels of the Target breach, a liquor store chain makes news for a security lapse.   One of the largest liquor store chains in Texas—Houston-based Spec—has reported a security breach that exposed personal information of customers at 34 of its smaller neighborhood locations, NBC News reported. The breach reportedly exposed data from Oct.

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VeriFone, XPIENT Provide Security For Restaurants http://www.csdecisions.com/2014/03/27/verifone-xpient-provide-security-restaurants/ http://www.csdecisions.com/2014/03/27/verifone-xpient-provide-security-restaurants/#respond Thu, 27 Mar 2014 12:42:32 +0000 http://www.csdecisions.com/?p=50565 Payment-as-a-service solution enhances security and future-proofs point-of-sale for EMV and mobile payment acceptance. VeriFone Systems Inc. announced its partnership with XPIENT Solutions to provide a class leading payment-as a service (PAAS) solution for quick-service restaurant (QSR) and fast-casual dining markets. The solution enhances security through payment system isolation and end-to-end encryption while providing a pathway

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New Payment Systems Show Promise http://www.csdecisions.com/2014/03/21/new-payment-systems-show-promise/ http://www.csdecisions.com/2014/03/21/new-payment-systems-show-promise/#respond Fri, 21 Mar 2014 21:03:36 +0000 http://www.csdecisions.com/?p=50501 When it comes to electronic payment systems, convenience and petroleum retailers have a definite need for speed. “You want to get people out of the lines as fast as possible,” said Rick Oglesby, senior analyst with Aite Group, a Boston-based research firm specializing in the financial services industry. “That’s what makes convenience stores so appealing.”

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Prepaid Cards Find Wide Appeal http://www.csdecisions.com/2014/03/21/prepaid-cards-find-wide-appeal/ http://www.csdecisions.com/2014/03/21/prepaid-cards-find-wide-appeal/#respond Fri, 21 Mar 2014 20:54:48 +0000 http://www.csdecisions.com/?p=50477 Open loop, petroleum and in-store gift card sales were at $115 billion in 2012, according to Mercator Advisory Group, an independent organization that provides research and advisory services to the global payments and banking industries. This year, the category is expected to increase to $120 billion, then to $124 billion in 2014. And the growth

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Cash Management Begins with Best Practices http://www.csdecisions.com/2014/03/21/cash-management-begins-best-practices/ http://www.csdecisions.com/2014/03/21/cash-management-begins-best-practices/#respond Fri, 21 Mar 2014 20:49:29 +0000 http://www.csdecisions.com/?p=50486 To prevent lost revenues from internal theft, retailers will be looking to advanced technology for more effective ways to monitor their stores, said Ted Roccagli, retail marketing manager/business coach at Mansfield Oil, which serves more than 300 convenience stores throughout the country. Mansfield is recommending video surveillance equipment that interfaces with POS and connects with

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Expanding Point-of-Sale Potential http://www.csdecisions.com/2014/03/21/expanding-point-sale-potential/ http://www.csdecisions.com/2014/03/21/expanding-point-sale-potential/#respond Fri, 21 Mar 2014 19:41:17 +0000 http://www.csdecisions.com/?p=50479 Increasingly, a good point-of-sale (POS) system must play well with others. Not only should it integrate well with other software platforms, such as business intelligence software, but it must also be easy to deploy, easy to use and easy to enhance. Many POS platforms are embracing standardization that allows them to integrate with existing software

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Increase Security http://www.csdecisions.com/2014/03/13/increase-security/ http://www.csdecisions.com/2014/03/13/increase-security/#respond Thu, 13 Mar 2014 19:53:59 +0000 http://www.csdecisions.com/?p=50179 Toshiba Surveillance & IP Video Products Group has introduced its new, advanced IK-WB81A IP bullet camera with full 1080p HD resolution. Designed for outdoor video surveillance, the IK-WB81A captures a wider field of view than competitive bullet cameras by using an exclusive, long-range SRLED (Single Reflex LED) IR system with an illumination angle of 53 degrees. The IK-WB81A is

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First Data Releases February 2014 SpendTrend Analysis http://www.csdecisions.com/2014/03/13/first-data-releases-february-2014-spendtrend-analysis/ http://www.csdecisions.com/2014/03/13/first-data-releases-february-2014-spendtrend-analysis/#respond Thu, 13 Mar 2014 19:53:47 +0000 http://www.csdecisions.com/?p=50212 Harsh winter weather continued to subdue consumer spending growth in February. First Data Corp., a global supplier of payment technology and services solutions, released its First Data SpendTrend analysis for Feb. 1-28, 2014, compared to Feb. 1- 28, 2013. SpendTrend tracks same-store point-of-sale data by credit, signature debit, PIN debit, EBT, closed-loop prepaid cards and

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Starbucks Takes App To Next Level http://www.csdecisions.com/2014/03/12/starbucks-takes-app-next-level/ http://www.csdecisions.com/2014/03/12/starbucks-takes-app-next-level/#respond Wed, 12 Mar 2014 14:54:54 +0000 http://www.csdecisions.com/?p=50131 Digital tipping has been a top suggestion that Starbucks is now adopting. Starbucks announced upcoming enhancements to its mobile app for iPhone, which will extend the company’s leadership in mobile payment and allow customers to recognize Starbucks partners (employees) with a tip directly from the Starbucks App for iPhone. Beginning March 19, customers using Starbucks

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Speedy Q Markets Chooses PriceAdvantage http://www.csdecisions.com/2014/03/12/speedy-q-markets-chooses-priceadvantage/ http://www.csdecisions.com/2014/03/12/speedy-q-markets-chooses-priceadvantage/#respond Wed, 12 Mar 2014 14:39:55 +0000 http://www.csdecisions.com/?p=50128 “We needed a solution that would allow us to remain competitive in markets where prices are changing multiple times a day,” notes Speedy Q president. Speedy Q Markets is now using PriceAdvantage SMART Fuel Pricing as its fuels price management solution. Speedy Q Markets uses PriceAdvantage SNAP Analytics to analyze store and market performance, including

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