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PCI SSC Publishes Third-Party Security Assurance Guidance

PCI Special Interest Group guidance provides merchants with payment security best practices for working with third-party providers. Businesses are rapidly adopting a third-party operations model that can put payment data at risk. Today, the PCI Security Standards Council, an open global forum for the development of payment card security standards, published guidance to help organizations

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Deriving Loyalty From Data

Scanned data is putting basket-level insights in the hands of decision makers who can turn this information into strategies that drive profitability. By David Bennett, Senior Editor A customer’s continuing business is no longer guaranteed. Because of that fact, convenience stores strategize more and more on the need to understand their customers better, and to

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Enhancing Social Media Skills

When customers give feedback, it’s a chance for your brand to craft your brand image and gain customers through your response. By Erin Rigik, Senior Editor Social media wasn’t even a blip on the radar screen in 1990, but today it has become a vital tool in reaching customers and communicating promotions as well as

Hackers behind TARGET data breach are looking for crackers to decrypt Credit card PINs

Don’t be a Target for Hackers

Following a breach at Target and a host of other incidents, retailers are seeking security solutions despite being PCI compliant. By Pat Pape, Contributing Editor The business world was stunned —and consumers outraged—when retail giant Target, with almost 2,000 stores in the U.S. and Canada, admitted to a major security breach in late 2013. According

Jenny Bullard

New Technology Drives Industry Success

Innovations ranging from scanning and point-of-sale systems to social media and mobile apps exemplify how much convenience stores have changed over the past 25 years. By Jenny Bullard, Chief Information Officer, Flash Foods With more than 40 years as a c-store professional, it’s been an exciting journey to see the changes to technology that have

ATM

Shaping the Future of ATMs

As new technology emerges, retailers are boosting profits in the changing era of financial services. By Howard Riell, Associate Editor Convenience stores that offer financial services are perhaps responding to societal changes. But as monetary tools become more modern—especially in the case of ATMs—operators will have to game plan even more to provide customers the

isis

Isis Rebranding After Militant Group Shares Name

“We have no interest in sharing a name with a group whose name has become synonymous with violence,” says Isis CEO. Isis, the U.S. mobile wallet platform backed by AT&T, T-Mobile and Verizon, announced it is changing its name and embarking on a new brand. “Recently, we have observed with growing concern a militant group

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Alon Brands Takes Load-The-Code Program To Next Level

Introduces new mobile app. Alon Brands, the Dallas-based supplier and marketer of ALON fuels, has launched a new Load-the-Code mobile application (app), making it easier than ever for customers to enter to win prizes and vote to support local charitable organizations in the ALON network. Available to iPhone and Android users, the free ALON Load-the-Code

Y-Not Stop

Y-Not Launches Mobile App

With OpenStore, Y-Not now has the ability to reach customers through their own branded mobile app, individual store Web pages, mobile coupons and more. Operating 10 stores under the Y-Not Stop brand, St. Romain Oil prides itself on its commitment and service to customers. But its belief in improving its product offerings to guests makes

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Rotten Robbie Adds Lottery to Mobile App

Free mobile app offers c-store customers numerous features, from coupons to a store finder. Robinson Oil has updated its Rotten Robbie-branded mobile app that includes a quick and convenient way to see California lottery numbers. The lottery enhancement to the app is supported by the California lottery feed. This allows Rotten Robbie customers to see

NCR

Buc-ee’s Partners With NCR

“What we have seen here by installing the NCR software solution is a dramatic improvement both inside, at the POS systems and outside at the island card readers,” says co-owner of Buc-ee’s. Texas-based Buc-ee’s, operator of some of the largest convenience stores in the world, is using a complete software, hardware and services solution from

incomm

InComm, Softgate Partner

Cashtie to make cash payments more convenient for consumers. InComm, a prepaid product and transaction services company, announced that Softgate Systems, a provider of retail bill payment solutions, is integrating its biller content into InComm’s Cashtie API. As a result, InComm-integrated retailers can now enable consumers to make cash bill payments in-store for 12,000 billers.

PCI

PCI Council Announces Free Webinar

Helps educate small businesses on how to protect their customers’ payment information. In support of National Small Business Week, on Thursday 15 May the PCI Security Standards Council (PCI SSC), an open global forum for the development of payment card security standards, will host a Webinar on basic security tips for small businesses to protect

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Cumberland Farms Saves Customers $10 Million On Gas

Cumberland Farms now offers exclusive rewards in-store when customers use the SmartPay Check-Link Mobile App. Cumberland Farms customers’ have saved $10 Million on gas since the launch of Cumberland Farms’ free SmartPay Check-Link payment program in January 2013. The program lets customers pay for gas and in-store purchases using their mobile phones or with a

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Shell Oil Co. Selects NCR

More than 14,000 Shell retailers can now opt for a complete software, hardware and services solution from NCR to reduce costs and enhance customer service.     NCR Corp., announced today that Shell Oil Co., has added NCR’s Radiant Point of Sale (RPOS) petroleum and convenience solutions as a new option for Shell-branded wholesalers. Beginning today, Shell

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The Prepaid Category Continues to Evolve

Whether open and closed loop prepaid cards are a significant profit generator or just an important convenience customers expect to find in their c-store, virtual gift cards are changing the category for retailers. By Marilyn Odesser-Torpey, Associate Editor The prepaid category is changing. Of the amount of gift cards sold in terms of dollars loaded,

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Buchanan Energy Adds inOvationTV Media Program

Aims to improve consumer loyalty and store traffic with forecourt media platform. The inOvationTV media program, a forecourt media platform offered jointly by Wayne, A GE Business a global innovator of fuel dispensers and forecourt technologies, and Gas Station TV (GSTV), America’s No. 1 video network at the pump, has expanded its reach in the

Conexxus

PCATS Rebrands For The Future

Name change signifies organization’s refocused mission. By David Bennett, Senior Editor Searching for a stronger identity to match its technical expertise, the Petroleum Convenience Alliance for Technology Standards (PCATS) has been rebranded as Conexxus. Gray Taylor, executive director of the newly branded Conexxus, said Tuesday night that the name change signifies the refocus of the

Mobile

Mobile Commerce Gets A Workout

The Conexxus (formerly PCATS) mobile committee works on developing standards streamlining mobile transactions. By David Bennett, Senior Editor Even before the former Petroleum Convenience Alliance for Technology Standards (PCATS) rebranded as itself as Conexxus, its Mobile committee was living to the group’s new motto: Solve Forward. Tuesday’s Mobile workshop was one of a half-dozen working

HESS

Hess Expands Use of Kalibrate Technologies’ Pricing System

Rolling-out PriceNet system to recently acquired WilcoHess locations. Hess has extended the use of Kalibrate’s PriceNet fuels pricing system to include the recently acquired WilcoHess sites. Hess originally purchased PriceNet in 2010 and has subsequently partnered with Kalibrate to assist with strategic definition and location decisions. Hess plans to use PriceNet to price at all

On The Run

On The Run Mobile App Shows Lottery Results

New interactive game also makes app more fun. Through its mobile app, On the Run customers in the St. Louis area can now access daily winning lottery numbers. Thanks to a recent app upgrade, users instantly benefit with this enhancement because it provides a quick, convenient way to see winning numbers. This upgrade is applicable

Mobile

Domino’s Offers Mobile Payment Option With Google Wallet

Promotion rewards customers who “Buy With Google” with a free order of specialty chicken. Domino’s Pizza is adding even more convenience to its customer experience by integrating Google Wallet with its Android ordering app. Domino’s customers who have an Android device can now pay for their online orders using Google’s digital wallet. Google Wallet is

Microsoft Word - March 2014 PR Observint Alibi.docx

Surveillance Solutions

Observint Technologies, a provider of video surveillance, audio surveillance and access control solutions, has launched the Alibi line, which delivers the latest in analog and IP technology, including cameras, recorders, and turn-key systems specifically engineered to provide customers with feature-rich, extremely cost-effective video surveillance solutions that are easy to install and operate.  The Alibi IP

Image: Shelves lay empty at a Wonder Bread Hostess Bakery Outlet in Glendale

Monitor, Measure and Manage to Prevent Store Out-of-Stocks

The competitive retail business dictates that retailers must keep their shelves stocked to drive new sales and repeat business. By Pate Pape, Contributing Editor Problem: Controlling out-of-stock situations. Solution: Using smarter technology systems can keep items on the shelves. Back before the widespread use of POS technology, managers of Flash Foods convenience stores would regularly

rta

Understand Shopper Behavior

Understanding the need to make Digital Signage networks “accountable,” Max Capital Group leveraged its access to retail footprints by creating a suite of Web-based tools aimed at understanding the shopping behavior of the consumer that interacts with the retailer. Store IQ and Market IQ allow the retailer to not only understand purchasing decisions but to

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