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Gattsek Joins NACS as Data Services Manager

Gwen Gattsek has joined NACS on April 8 as its full-time data services manager. Gattsek had served as temporary help to NACS’ marketing department since July 2012 and has been integral in enhancing the association’s data management capabilities, especially related to e-mail communications to members. She also had worked as a consultant to NACS in

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Valero Approves Spinoff

After stock distribution, CST Brands will be an independent, publicly traded company. Valero Energy Corp. on Thursday approved the spinoff of its retail business, effective May 1, San Antonio Express News reported. San Antonio-based Valero’s  board of directors approved a plan to distribute 80% of the outstanding shares of the new company, CST Brands Inc.,

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Stripes Fundraises For Children’s Miracle Network

In-store campaign asks customers to purchase Miracle Balloon for local kids. Children’s Miracle Network Hospitals (CMN Hospitals) is proud to announce that more than 550 Stripes Convenience Stores will be raising funds this month for needed pediatric equipment, treatments and recovery to benefit local sick and injured kids. Donations from the ninth annual Miracle Balloon

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Kum & Go Opens New Colorado Springs Store

New store focuses on fresh food, expanded product options and sustainability. Kum & Go, L.C. has announced the opening of a new Kum & Go store today in Colorado Springs, at 620 E. Fillmore St. The new store brings Kum & Go’s presence to nine stores in Colorado Springs and to 49 stores throughout Colorado.

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CITGO Continues Sponsorship of Bess the Book Bus

Funds support national children’s literacy program. CITGO Petroleum Corp. is renewing its sponsorship of Bess the Book Bus, one of the first Fueling Good winners and a nationwide advocate for literacy. Throughout 2013, Bess will travel to schools, community centers, shelters and after-school programs in more than 30 cities across the country, while also continuing

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NATSO Foundation Doubles Bill Moon Scholarships

Applications accepted until May 1, 2013. The NATSO Foundation is pleased to announce that for the first time in 20 years it is doubling the financial awards granted under the Bill Moon Scholarship, which helps truckstop and travel plaza owners and operators, their employees and their families further their education. The NATSO Foundation will award

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Meeting the Demand for Fresh Foods

I was having drinks with some friends recently at the NACS Leadership Conference  when the topic of exceeding the customers’ expectations came up. I was asked by a member of the group what I thought was the true cost of not doing something right the first time. The consensus was that when it came to

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The 2013 Convenience Store Human Resources Study

Nearly 100 convenience store chains representing more than 12,000 stores offered insights on employee salaries, hiring trends and labor costs. By Mel Kleiman, President, Humetrics. In order to support convenience store operators as they plan and forecast their human resources investments over the next 12 months, Convenience Store Decisions and Humetrics have collaborated on our

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BP Launches First Brand-Wide Fuel Loyalty Program

BP Driver Rewards offers cents-per-gallon fuel savings. BP Products North America Inc. has announced the launch of BP Driver Rewards, a fuel loyalty program that offers consumers a smarter way to save money on quality gasoline. Now available at participating BP stations, the program features a free loyalty card that rewards customers with savings on

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Parker’s Breaks Ground On Newest Convenience Store

The Bloomingdale, Ga. site marks Parker’s 31st location. Parker’s officially broke ground this week on its latest state-of-the-art store in Bloomingdale, Ga., in response to customer demand. The Bloomingdale store, located at Hwy. 80 and Zeigler Road, will offer discounted gasoline as well as nearly 4,000 square feet of retail space. The company’s 31st location

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Fuel Rewards Network Brings Big Savings At Shell

Since the program’s launch in 2012 customers have saved more than $68 million. Shell knows that paying less for fuel continues to be top of mind and consumers are hungry for a loyalty rewards program that will help them drop their price at the pump. The Fuel Rewards Network (FRN) program, the first-of-its-kind national program,

Dos Equis to Launch Dos De Mayo Bash

This year, Cinco de Mayo falls on a Sunday, and Dos Equis recognizes that particular day of the week doesn’t bode well for a celebration of this magnitude. Dos Equis is kicking things off on May 2, or what the Most Interesting Man in the World has dubbed “Dos de Mayo,” giving fans everywhere an

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Manitowoc Co.’s Foodservice Segment President Resigns

Strong internal candidates are being considered for the position. The Manitowoc Co. Inc. has announced that Michael Kachmer has resigned as president of the company’s foodservice segment and as senior vice president of the company to pursue a CEO role. Chairman and CEO Glen Tellock will lead the foodservice segment on an interim basis while

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NACS/CCRC Introduces Playbook For Success

With three simple steps, retailers can learn how to grow their businesses. By Erin Rigik, Associate Editor. The NACS/Coca Cola Retailing Research Council (NACS/CCRC) has introduced a powerful new tool for c-store retailers: “Playbook for Success: A Three-Step Guide to Growing the C-Store Business.” “Operators of any size will find this guide to be an

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Making a Connection With Your Customers

Consumers spent six times as much time in retailer apps in December compared to a year earlier, showing that shopping and commerce is finally beginning to take off on mobile platforms. By Barbara Brynko, Contributing Editor. The numbers don’t lie. The U.S. officially crossed the threshold into the Brave New Digital World as the market

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Sustaining C-Store Security

The newest safes and interactive security systems, including those that tie neatly into a point-of-sale (POS) system, can help operators track cash and monitor employees on a shift-by-shift basis. By Howard Riell, Associate Editor. Follow the money is good advice when it comes to unraveling conspiracies, but it is even more important when it comes

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Smokeless Tobacco Snuffs Out The Competition

Surging demand and the ongoing assault on cigarettes have MST positioned for a profitable 2013. By Erin Rigik, Associate Editor. The smokeless tobacco category showed strong growth in 2012, with help from promotions and a growing customer interest in alternative tobacco products to supplement their smoking habits. Manufacturers are capitalizing on the strong sales demand

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Seasonal Surge Drives Dispensed Beverages

Cold and frozen dispensed beverages are undergoing some major changes these days that continue to make the category one of the hottest in the convenience store industry. By Marilyn Odesser-Torpey, Associate Editor. Spring has sprung and with it comes a renewed focus on cold, frosty and refreshing beverages. For Pat Kelly, purchasing director for Hanover,

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The Convenience of Co-Branding

Partnering with an established brand can help your chain leap into the foodservice business with a widely-recognized and trusted menu offering. By Erin Rigik, Associate Editor. Foodservice demand is on the rise and competition is fierce for share of stomach sales not only from QSRs, but from grocery stores, other c-stores and even Walgreens. As

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Grab-and-Go Continues to Grow

Consumers are looking for fast service, fresh ingredients and value pricing when choosing a foodservice solution and convenience stores are answering the call with innovative programs that meet the latest food trends. By Marilyn Odesser-Torpey, Associate Editor. The number of consumers purchasing grab-and-go sandwiches and other foods is continuing to rise. Retailers have to be

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Rolling Right Along

Emphasizing quality and a dynamic product assortment has had positive effects on food sales at the roller grill. By Howard Riell, Associate Editor. Rollers grills can do a lot, but they do not sell for themselves. Managing roller grill food sales is no different from other foodservice categories in that convenience store operators need to

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Getting the Most Out of Your Car Wash

Energy efficient washes can help car wash owners save money, while winning bonus points with customers who value sustainability. By Jim Callahan. Increasing profits at the car wash depends on two tasks: drawing new customers and tempting current customers to increase the frequency of their visits. To succeed with a car wash, you must be

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Five Ways to Stop Wasting Cash in Inventory

Scrutinizing expenditures across all areas of the business is a proven method for boosting profitability. By Betsi Bixby, Meridian Associates. When we do business valuations for marketers who want to know what their business or someone else’s is worth, one of the criteria we measure is inventory efficiency. Why? Because inefficient inventory will actually reduce

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Stop’n Go Celebrates 50 Years

As part of the year-round festivities, stores will hold community events to celebrate their individual anniversaries. By Erin Rigik, Associate Editor. Stop’nGo of Medina Inc. is celebrating its 50th Anniversary this year with store celebrations, promotions and customer sweepstakes, among a slew of other exciting commemorative events. Family-owned Stop’nGo operates 10 locations throughout Medina and

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Give Stores a Quick Makeover

Checking store sets daily for clutter and cleanliness is a simple solution for enhancing your location’s appearance. By Jim Callahan I went to check on a small convenience store recently that was in need of a little pick-me-up. One of the first things I noticed was the amount of free space the store had along

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