buyers beware

Pennsylvania looks to collect taxes from Internet tobacco buyers. Thousands of Pennsylvanians who purchased cartons of cigarettes over the Internet or by mail order have been sent letters by the state Revenue Department informing them they owe taxes. The first batch of letters went out about two weeks ago to 4,300 people who are believed

new gasoline branding for the panty

New supplying agreement signed with Chevron. The Pantry Inc. has executed a new gasoline branding and supplies agreement with Chevron, covering the 66 Petro Express convenience stores that The Pantry recently acquired in North Carolina and South Carolina. Under the agreement, all of the gasoline operations at the Petro Express stores will be converted to

valero tightens its belt

More than 100 retail managers released into early retirement. Valero will be releasing more than 100 managers on the retail end of its operations. The released managers, if they worked above the store level, will be offered early retirement. There are a total of 130 candidates eligible for early retirement, according to Valero spokesman Bill

caseys comes to tiffin

Plan brings stores into new Iowa market. Casey’s is setting up shop in Tiffin, Iowa and will be opening the doors to a new store by this summer, reports the Iowa City Press-Citizen. For the past few weeks, Casey’s has owned and operated the Suburban BP Amoco in Tiffin. By the end of the summer,

wholesale firms on the block

PetroProperties & Finance coordinating the confidential sale. by John Lofstock ____________________________________________ Wholesale petroleum companies in five key markets have been put on the sales block, CSDecisions.com   has learned. PetroProperties & Finance LLC of Coral Gables, Fla., is coordinating the confidential sale of the companies in Delaware, Georgia, Illinois, Pennsylvania and Texas. Citing confidentiality agreements,

kumgos fresh face

Greg Tornberg,Vice President of Fresh Foods By Kim Sharrah,Editorial Assistant Greg Tornberg has returned to his roots at Hampton, Iowabased Kum & Go as the new vice president of fresh foods. Tornberg was recently promoted after returning to the company in 2004 from The Pantry Inc., when Kum & Go made a compelling offer to

designing a tank strategy

Thanks to emerging technology, fuel operators have many choices when installing or upgrading USTs. By William K. Morris, Contributing Editor Today’s UndergroUnd storage tank (Ust) installation is a far cry from those of the past. With the intricacies of environmental regulation, liability concerns and the high value of fuel, it is more important than ever

a people company

Many companies profess to be all about their customers and employees. Spend anytime at QuikTrip, the subject of this month's cover story, and you'll see its devotion to these two vital retail components is sincere and palpable. I was fortunate enough to spend a day last monthat QuikTrip's headquarters with Mike Thornbrugh, public and governmental

raising the visibility of underground storage tanks

What every retailer should know when it comes to UST release detection. By Ryan Mossman, Contributing Editor Fines for leaking storage tanks are on the rise, data retention for storage tank compliance is getting longer, reporting frequencies are increasing and criteria for meeting compliance are growing. Whether you are the owner of a convenience store

how smart is your safe

Retailers are using safe technology to secure profits and keep an eye on employees. One minute, maybe two. That’s all it takes for an armed robber to come into a convenience store, jam a gun in a clerk’s face, clean out the register and flee like the wind into the night. It takes even less

an enlighting solution

By Scott Jordan, Contributing Editor Lighting control is a must for convenience store owners and managers, but it can also be a source of frustration due to required maintenance of mechanical and electronic time clocks that have been used for decades to automatically turn lights on and off as necessary. But storeowners and managers are

the price of loyalty

If there was one message to come out of Convenience Store Decisions‘ loyalty Webcast it’s that there is a loyalty solution for everyone, regardless of chain size and the financial investment. CSD‘s “Building and Integrating a LoyaltyProgram,” part of its Online RoundtableSeries, brought together multiple retailers,suppliers and industry experts to discussthe loyalty options currently available

packaged beverage dilemma

A CSD Staff Report The consumption of bottled water is steadily increasing and it benefits convenience retailers to meet that demand. Not a bad problem to have as bottled water often retails between $1.19 and $1.39, and has a high gross margin. But because packaged beverage consumption is on the rise, the issue of moving

on frozen pond

CSD and Wilsons Fuel Co. teamed up to participate in the World Pond Hockey Championships in Canada. Right: CSD Editor John Lofstock pushes the puck up the ice against the Boston Danglers. If you freeze it, they will come, and that was certainly the case for the CSD/Wilsons Fuel Ice Dawgs. Convenience Store Decisions‘ Editor

entrepreneural spirit

Russ ScaramellaArizona Oil Holdings LLC Russ scaramella may not have had a specific career in mind growing up, but he's always had a passion for business and working with people. Scaramella channeled that passion into something positive when he and partner Delery Guillory decided to create Arizona Oil Holdings LLC. Before creating Arizona Oil, Scaramella

thinking outside the safe box

Retail safes, or “smart safes” as they’re often referred, are quickly becoming a regular component of secure, successful stores. And with their increasing regularity in the industry comes expanded options and technology for retailers to take advantage. CSD gathered insight from four of the biggest cash management suppliers to discuss how their products can best

applauding the qt culture

Spend just a few minutes inside a QuikTrip convenience store and one thing becomes immediately clear: there seems to be a vibrant energy that is shared between customers and employees. This is no accident. The privately held Tulsa, Okla.-based chain has dedicatedvirtually all of its 49 years to cultivating this bond between customers and employees.

battle of the bulge

While manufacturers race to remove trans-fats from snacks, c-store staples with a twist are earning some retailers robust sales. The salty snack category, with its fat-laddened chips and processed flavors, has never conjured ideas of healthy eating. The category took a hit when the Atkins diet burst on the scene, but consumers have since returned

songs in the key of c

Back in the mid 1990s, during a time when they were considered to be at the pinnacle of “selling out,” the Rolling Stones began shilling the rights to its most famous tunes to the likes of McDonald’s and Microsoft for millions in advertising dollars. It’s a trend that has grown over the years and everyone

ab imports a beer strategy

Beer sales are hot right now and driving the push are specialty brews and imports. In both cases, AnheuserBusch Cos. Inc. has a message for retailers: “We’ve got you covered.” In February, St. Louis-based Anheuser-Busch became the exclusive U.S. importer of a number of InBev’s premium Europeanimport beer brands. As part of the deal, Anheuser-Busch

Can’t Take the Trip Without a Road Map!

Running Convenience Stores is a long and exciting journey, albeit fraught with Pot Holes, Winding Roads and Stormy Weather. If you’ll stay the course, you will still find that a small pot of gold awaits you!More… So tell me, what other long, rugged and expensive Trip would you make without using a “Road Map”?

Great Timing = Great Sales

Over the years, I’ve found that when I’ve matched the right product with the right occasion, I’ve been able to create increased sales with a much higher gross profit %. Not nearly as difficult as it sounds! Here’s an example: we place wool hats and brown jersey gloves on the counter, directly in front of

The Times They are a Changin’

So wrote the poet Bob Dylan! You may very well have a nice, clean, well merchandised Convenience Store and still not be doing the amount of business required. Just in case you missed the memo, the days of depending on Customers automatically coming to your nice store are over! Like Hansel and Gretel, the most

the debate over minimum wage

IN JANUARY, THE HOUSE OF REPRESENTATIVESvoted on something that had been set in stone for over adecade. They voted in overwhelming numbers toapprove an increase in the federal minimum wage—adecision that could not only affect millions of c-storeemployees, but also their employers as well. Cause for a RaiseThe past decade has been the longest stretch

partnering for perfection

CSD acknowledges the suppliers that retailers themselves said were partners in growing their businesses. • 2007 CSD READER’S CHOICE AWARDS • PACKAGED BEVERAGES NINETY-TWO KEY DECISIONS MAKERSfor 87 chains reported $2.1 billionin sales for the entire packaged beverage category, which includes carbonated soft drinks (CSDs), juices andteas. As may be expected, the top sellersthis year

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