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Driving Demand Picks Up as Weather Warms

Higher demand coupled with the refinery maintenance season have prompted a string of weekly drawdowns in gasoline supply. By Brian Milne, Energy Editor for Schneider Electric Gasoline supplied to the primary wholesale market in the U.S. poked above the five-year average for the fourth week in 2014, climbing to 8.996 million bpd during the week-ended

ecigarettes

Tobacco Environment Heats Up

Wells Fargo predicts that vapors/tanks/mods pose the “greatest new threat” to e-cigarettes and combustible cigarettes. Wells Fargo Securities LLC recently conducted a “Tobacco Talk” survey of its tobacco retailer and wholesaler contacts representing 35,000+ convenience stores in the U.S., which revealed that the competitive environment has heated up in the first quarter of 2014. Some

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CITGO Employees Bowl to Support MDA in Illinois

The MDA Shamrock Bowl is one of several annual CITGO MDA fundraisers. On March 13, 306 CITGO Lemont Refinery employees and contractors raised more than $80,000 at the Fourth Annual Muscular Dystrophy Association (MDA) Shamrock Bowl. Held at Brunswick Zone in Romeoville, Ill., the event benefits the MDA and its muscular dystrophy advocacy, awareness, research

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The Pantry Schedules Release of Second Quarter Results

Conference call scheduled for May 1. The Pantry Inc. has announced that it will release its financial results for the second quarter of fiscal year 2014 before the market opens on Thursday, May 1, 2014. Dennis Hatchell, president and CEO, and B. Clyde Preslar, senior vice president and chief financial officer of The Pantry, will

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Health Claims Reflect Trending Food Concerns

Mintel notes claims like gluten-free are appearing more frequently on food menus. Recently, consumer confidence in the food industry has been shaken by food scandals, lack of transparency in food preparation and questionable treatment of animals. As a result, restaurants have shifted their business practices to introduce a greater number and wider variety of claims

7-ELEVEN, INC. LOGO

7-Eleven Reenters Detroit With New Store

Local franchisee celebrates April grand opening event. More than 40 years since opening its first Detroit store and 11 since closing its last, 7-Eleven Inc. is bringing back its brand of convenience retailing to the Motor City. Detroit native and new 7-Eleven franchise Robert Taylor celebrated the grand opening of his new store at 2660

Jiffy-Tevis

Tevis Oil Enhances Shopping Experience at Jiffy Mart

NCR’s intuitive software design helps train new employees quickly while a new layer of redundancy promotes optimal availability. Tevis Oil Co. has selected NCR’s Radiant point-of-sale (RPOS) technology solutions to improve service and reliability at its Jiffy Mart convenience store chain. “Prior to installing the NCR RPOS solutions, we were plagued by a slow operating

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Marathon Petroleum Announces Instant Cents-Off Discount Program

“We see this as an investment in the core of the Marathon brand network that will provide dividends for many years,” says MPC Brand Marketing Director. Marathon Petroleum Corp. (MPC) has announced a plan to roll out an instant cents-off-per-gallon discount program on fuel purchases across its Marathon-branded marketing network. MPC will expand its current

Moneystacks

Orlando Tops Most Frugal U.S. Cities List

“While consumers clamor for savings across the entire country, the Midwest and Southeast dominate the most frugal U.S. cities list, owning more than half of the top 25 slots,” says Coupons.com household savings expert. Residents of Orlando shine when it comes to saving money, as the Florida city took the No. 1 ranking on the

Kum&Gosquare

Kum & Go Donates $450,000 To Habitat for Humanity

Customer donations help select North Dakota for site of first company-sponsored Habitat home. Kum & Go and its customers will donate more than $450,000 to Habitat for Humanity International, thanks to the success of the convenience retailer’s “Let’s Build a Home Together” project. Kum & Go’s $100,000 corporate donation, an additional donation estimated at $100,000

stripes

Stripes Signs Statement of Support for the National Guard and Reserve

Reaffirms ongoing support for “Citizen Warriors.” Employer Support of the Guard and Reserve (ESGR), a Department of Defense office, announced that Otis Peaks, vice president of human resources for Susser Holdings Corp., the parent company of Stripes LLC., signed a Statement of Support for the National Guard and Reserve on Monday, April 7, 2014, on

noco

NOCO Raises Funds For Pediatric Cancer Care Center

Local four-year-old boy’s story touches community. NOCO customers and employees showed their support for Ben Sauer and his family raising a total of $8,441 during a recent Blue4Ben campaign. NOCO’s donation will benefit Roswell Park Cancer Institute’s Pediatric Cancer Care Center. Earlier this year, Ben Sauer, a four-year old from Clarence, was diagnosed with an

cigars

Maine Tobacco Tax Increases Defeated

The Cigar Association of America (CAA) announced that its lobbying efforts to prevent a tax increase on cigars and pipe tobacco paid off in Maine. Following an all-night negotiation session Tuesday, the Joint House and Senate Appropriations Committee adopted a state supplemental budget on Wednesday morning, and the amendment to increase taxes on cigars and

employee

Managing Today’s Workforce

Convenience Store Decisions and Humetrics collaborated on their sixth annual human resources survey, providing industry-wide insights into emerging employment trends. By Mel Kleiman, President, Humetrics Convenience Store Decisions and Humetrics recently collaborated on our sixth annual HR survey. The following results, based on respondents’ recent experiences and expectations, offer industry-wide insights as well as useful

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Grow Your Business By Word of Mouth

Inspiring your customers to share information on your chain comes from keeping your brand top of mind and tip of tongue with shoppers. By Erin Rigik, Senior Editor Jonah Berger, author of “Contagious, Why Things Catch On,” has some important advice for retailers and advertisers alike on how to make your brand resonate with customers.

Macs

Keeping Your Customers and Employees Safe

Security experts weigh in on how to solve crime problems and potentially dangerous situations before they start. By Erin Rigik, Senior Editor Problem: Crime in your markets of operation is becoming a concern. Solution: Institute best practices in store security, from adding surveillance cameras, smart safe equipment and training all your employees on how to

Cleaning House - Scrubbing Tile

Boosting Sales With Store Cleanliness

Customers are more likely to make food purchases at an establishment they view as clean—and that goes double for the restrooms. By Erin Rigik, Senior Editor Problem: Food sales are dropping despite having a world-class menu. Solution: Inspect store cleanliness. Its sanitation and bathrooms are as important to food sales as the food itself. Developing

Image: Shelves lay empty at a Wonder Bread Hostess Bakery Outlet in Glendale

Monitor, Measure and Manage to Prevent Store Out-of-Stocks

The competitive retail business dictates that retailers must keep their shelves stocked to drive new sales and repeat business. By Pate Pape, Contributing Editor Problem: Controlling out-of-stock situations. Solution: Using smarter technology systems can keep items on the shelves. Back before the widespread use of POS technology, managers of Flash Foods convenience stores would regularly

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Embracing a Healthier Menu

For convenience stores, healthy food offerings are creating a convergence of nutrition, foodservice solutions and profitability. By David Bennett, Senior Editor Problem: Customers want healthy,grab-and go-meal options.Solution: Add fresh cut fruits, yogurts and salads to the  menu. They’re quick, easy and appeal to a wide variety of customers. Also consider more wholesome ingredients like baked

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MST Offers Hope for Traditional Tobacco

MST sales remain strong, and analysts are calling for another solid year in 2014 despite regulatory efforts. By Howard Riell, Associate Editor While moist smokeless tobacco (MST) sales are projected to enjoy a strong 2014, possible government legislation and public health campaigns could converge to slow its momentum. To maximize sales now, industry proponents insist

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Growing the Dispensed Beverage Business

Whether it’s partnering with a buying group or negotiating a better contract on your own, fountain sales offer unprecedented profit potential. By Howard Riell, Associate Editor Getting the best price possible at the soda fountain can be crucial to a convenience store operator’s profitability. That is what executives at Phillips 66 had in mind recently

kitchen

Equipped for Foodservice Success

Green, clean and seen are three of the biggest innovations when it comes to preparing fresh foods fast and merchandising them to capture shoppers’ attention wherever they are in the store. By Marilyn Odesser-Torpey, Associate Editor Gas pumps Today are far from the one-dimensional fuel systems used in 1955. So why do so many convenience

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The Numbers Don’t Lie

When analyzing sales performance and employees, retailers must set their personal feelings aside and study the data they have on hand. By Jim Callahan When it comes to understanding convenience store profitability, I have always relied on analyzing and digesting all of the data I can get my hands on. After all, the numbers don’t

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C-Stores Face New SNAP Mandates

New federal rules could force some retailers to abandon the Supplemental Nutrition Assistance Program altogether. By Erin Rigik, Senior Editor The recently enacted Federal Farm Bill is requiring new “depth of stock” mandates for convenience stores involved in the Supplemental Nutrition Assistance Program (SNAP), more commonly referred to as food stamps. With the Farm Bill

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Jiffy Mini Marts Passes the Torch

Karen Shroyer now helms the c-store business she grew up learning.   By Erin Rigik, Senior Editor After more than 35 years in the c-store business, Jim and Pat Fash, owners and founders of Jiffy Mini Marts Inc. retired in 2011, passing ownership of the family business down to their daughter Karen Shroyer, a member

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