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Kocolene Selects PriceAdvantage

Now Fast Max stores can change prices more often, right from headquarters. Kocolene Marketing has chosen PriceAdvantage SMART Fuel Pricing, a fuel price management solution, for all of its Fast Max Convenience Store locations in Indiana and Kentucky to automate their fuel pricing process. “Adding PriceAdvantage to automate our fuel pricing process gives us the

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March 1 Marks Employee Appreciation Day

MeritShare rolls out free online employee recognition program.   March 1 is employee appreciation day, and chances are most companies aren’t doing anything for the occasion. A 2012 Bersin by Deloitte study reports that nearly 70% of employees report they are recognized just once per year or not at all. MeritShare wants to change this

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Susser Holdings Reports Strong Fourth Quarter

Susser Holdings opened 10 new large-format Stripes convenience stores during the fourth quarter —a new quarterly record. Susser Holdings Corp. has reported strong financial and operating results for the fourth quarter and full year ended Dec. 30, 2012.  Same-store merchandise sales increased 5.8% in the fourth quarter, versus growth of 5% in the prior-year period.

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Predicting the Future of Convenience Retailing

From healthy foods to a radical shift in goods and services, retail futurists offer a glimpse of the changing consumer needs that could shape the convenience store industry over the next 10-20 years. By Howard Riell, Associate Editor. Customers seeking today’s newest phone apps. Electric fueling stations rather than gas islands. Stores that change format

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The National Advisory Group (NAG) Will Be Live in Nashville, Sept. 15-17

Save the date for the 2013 NAG Conference! This Sept. 15-17 the National Advisory Group (NAG) is hosting its 2013 Conference in Nashville, Tenn. at the Loews Vanderbilt. Registration is now open for the annual conference, which presents an opportunity for retailers to gather and explore the issues that are driving the c-store industry and

Preptable

Keeping Foodservice Equipment Efficient

Due diligence and proper maintenance can protect your investment and help keep your kitchen tools running longer. By Erin Rigik, Associate Editor. Choosing the right foodservice equipment can be an often overwhelming task given the range of options available to retailers today. Efficient cooking equipment from induction cooktops, clamshell griddles, convection ovens and combi ovens

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Tri Star Announces Details On 22 Properties For Sale

Most of the sites for sale are located in the Greater Nashville market. Tri Star Energy LLC of Nashville, Tenn. announced yesterday that it  is conducting a strategic divestiture of 22 convenience stores and retail gasoline outlets and three parcels of undeveloped land in Tennessee. Today, the location of the sites for sale were announced

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Honey Farms Integrates With OpenStore by GasBuddy

“We can see what our customers need and want, and now have the ability to quickly react to those changing needs,” says Honey Farms’ executive vice-president. Honey Farms Inc., with 36 locations in Massachusetts and New Hampshire, officially rolled out OpenStore earlier this month, and the free Honey Farms Inc. mobile app is worth the

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Are Your Restrooms Ready?

From mystery shoppers to checklists, creating benchmarks for employees and evaluating their success can curb customer complaints. By Erin Rigik, Associate Editor. A Harris Interactive survey compiled in 2011 revealed that 94% of U.S. adults would avoid a business in the future if they encountered dirty restrooms.  And with foodservice infiltrating convenience stores at a

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Industry Insights on Managing Your Managers

The Convenience Store Decisions case study series examines how experts in and around the industry identify and overcome challenging operating scenarios. By John Lofstock, Editor. Sometime late last year I sat down with several members of the Convenience Store Decisions Editorial Board looking for new ideas that could help our readers think outside the box

7-ELEVEN, INC. FRANCHISEE PHUONG DUONG

New Austin 7-Eleven Franchisee’s American Dream

A photo-op with vice president Dan Quayle changed Phuong Duong’s life.             New 7-Eleven franchisee Phuong Duong ‘s journey to become an independent business owner may be longer than most, beginning almost 30 years ago in war-torn Vietnam and a treacherous boat ride to Malaysia in 1985 with her parents and two siblings. By way

money

President Obama Calls For Minimum Wage Hike

Proposes upping minimum wage to $9 per hour in State of the Union address. In his State of the Union address last night, President Obama called for a raise in the minimum wage from its current $7.25 to  $9 per hour. In addition, he proposed raising the tipped minimum wage — made by tipped employees,

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NACS Announces The Fuels Institute

The Fuels Institute is an independent think tank founded and managed by NACS. NACS this morning announced the formation of The Fuels Institute, a non-profit, research-oriented think tank dedicated to evaluating the market issues related to consumer vehicles and the fuels that power them. “Our industry sells 80% of the fuel purchased in the country,”

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Haslam Returns To Helm Of Pilot Flying J

Cleveland Browns’ owner returns to his former post in the c-store/travel center industry.  Having recently put new leadership in place at the Cleveland Browns, Jimmy Haslam is set to return to the helm of his family-owned company, Pilot Flying J, in Knoxville, Tenn, Cleveland.com reported. Haslam will regain his position as CEO of the company

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Millennials Contradict Slacker Stereotype

Gen Y showing more intensity and resiliency in job search, Snagajob data finds. Millennials are proving more ambitious in their job searches, re-engaging at a faster rate and applying for more jobs compared to older job seekers, according to Snagajob, America’s largest hourly employment network for job seekers and employers. Snagajob, which hosts more than

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Parker’s Hires Jeff Bush as Director of Fuel Services

“Jeff’s military background, commitment to excellence and attention to detail make him an excellent addition to the Parker’s team,” says Parker’s CEO. Parker’s recently hired Jeff Bush as Director of Fuel Services. In his new position, Bush is responsible for overseeing fuel logistics, pricing strategies, supply costs and supplier negotiations. He previously served as business

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Basic, Necessary, Affordable Business Insurance

Whether it’s a fire, a natural disaster or protecting yourself from slip-and-fall lawsuits, convenience store operators must have the proper coverage to protect their investments. By Mark E. Battersby, Contributing Editor. Can any convenience store chain, franchisee or independent gasoline marketer withstand the financial hit of a fire that results in a two-month shutdown of

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Industry Awaits Delayed Swipe Fee Ruling

At presstime, Tuesday’s expected ruling on the proposed swipe fee settlement by the U.S. Court of Appeals for the Second Court has not yet been issued. The ruling is part of a series steps before the $7.2 billion proposed settlement can take effect. The proposed settlement was announced on  July 13, 2012, and received preliminary

HESS

Elliott Management Makes Nominations To Hess Corp. Board

$21.5 billion private investment firm urges strategic and operational review. Elliott Management Corp. recently sent a letter to shareholders of Hess Corp., urging them to elect at the Company’s 2013 Annual Meeting the following slate of five independent directors to the Board: Rodney Chase – Former Deputy Chief Executive, BP plc Harvey Golub – Former

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Meat Snacks Go Gourmet

Innovative flavors and new packaging target female and young snackers. By Marilyn Odesser-Torpey, Associate Editor. Manufacturers are finding other ways to woo women into choosing their products over chips and cookies when mid-day hunger pangs strike. One way is by emphasizing the snacks’ “better-for-you” attributes. Oh Boy! Oberto retooled its recipes to make them all-natural,

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Tedeschi Food Shops Honored By Social Media Award

Tedeschi responds to CSD’s first annual social media awards. Tedeschi Food Shops noted it is honored to be the recipient of the Convenience Store Decisions’ Facebook Growth Award. The Tedeschi Food Shops Facebook Fan Page grew 1,663% in 2012. “Serving and delighting our customers is our passion. Social media allows us to engage our customers

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MAPCO, U.S. Postal Service Partner

“The business partnership we’ve established with MAPCO is a real win for the community,” says USPS spokesperson. Mailing a letter in Memphis just got easier. MAPCO convenience stores recently teamed with the U.S. Postal Service (USPS) to offer four new contracted postal units in Memphis, the Memphis Business Journal reported. The units aim to provide

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Susser Provides Fourth Quarter Results

Analyst day set for March 21 in Houston. Susser Holdings Corp. and Susser Petroleum Partners LP have provided partial operating results for the fourth quarter and full year 2012. For the fourth quarter of 2012, Susser Holdings expects to report: • Same-store merchandise sales growth of approximately 5.8%, compared to growth of 5% for the year-earlier

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Empire Petroleum Acquires Besche Oil Co.

“The Besche Oil acquisition illustrates Empire’s continued ability to exercise on our growth plans, especially in our local market,” says Empire’s CEO. Empire Petroleum Partners LLC has acquired the fuel distribution rights of The Besche Oil Co., a Waldorf, Md.-based distributor that supplies branded and unbranded fuel to gas stations throughout Eastern Maryland. The addition

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Record Growth For Kum & Go

In biggest-ever expansion, Kum & Go built 43 stores in 2012. It was a banner year for Kum & Go. In 2012, the privately held convenience store chain built a record 43 new stores in nine states—more than double its previous record of 21 new stores in 2009. The chain’s total reach is now 430

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