chicken sandwich

Poultry Powers Food Sales

Versatility makes chicken one of the most popular segments in foodservice. Chicago-based market research firm Mintel International reported new menu items in convenience stores and QSRs in 2010 were chicken-based as these retail segments expanded to compete with supermarkets. Mintel’s QSR report noted that 43% of respondents said they wanted healthier menu options at restaurants

Pizza

Pizza Projecting Upward

QSR pizza sales have hovered at $33–$36 billion for the last few years and projections for the upcoming year are very strong, Pizza Marketplace reported. The grim economy of the past couple of years has not crushed the spirit of folks who like to eat out. Although pizza sales slowed in recent months due to

soda can

Positive Outlook for Carbonated Beverages

Carbonated soft drink sales dipped in 2010, but are expected to show positive growth in 2011. “Because the economy is better and products like Coke Zero have done well with customers, we are predicting 2.3% growth in 2011 for carbonated beverages,” said Garima Goel Lal, senior consumer analyst for Mintel International. Overall sales of carbonated

BIGcold-frozen2

Dispensed Beverages Thrive on Innovation and Marketing

Dispensed cold and frozen beverages enjoyed another solid year of growth in 2010, and 2011 is shaping up to be another strong year, according to the NPD Group in Port Washington, N.Y. “Our latest research is telling us 3% of consumers going into a convenience store are purchasing a frozen beverage or slushy drink,” said

bottled water at convenience stores

Enhancing the Possibilities of Bottled Water

Bottled water sales nationwide continue to rise. Sales in convenience stores reached nearly $2.9 billion for the 52-week period ended Dec. 26, 2010, according to SymphonyIRI Group, a growth of 2.19%. Of that, more than $2.6 billion came from convenience/PET still waters. Leading brands include Glacéau, Aquafina, Dasani, Nestlé Pure Life, Poland Spring, SoBe and

Shellsavercard

Loyalty and Rewards Come of Age

Gaining and retaining loyal customers in 2011 is crucial. According to Chicago-based research firm Mintel International, 35% of customers in the U.S. say their choice of store is determined by special offers or discounts. This means convenience stores need to find new and innovative ways to stand out from the crowd. This is one reason

energy drinks

Energizing Cooler Sales

Maybe it’s the unusually trying times we live in that have Americans reaching so often for beverages that bolster their energy levels. Regardless, it’s convenience store owners that are reaping the rewards. Sales of energy drinks in c-stores topped $5.6 billion, up 14.29%, for the 52 weeks ended Dec. 26, 2010, according to SymphonyIRI Group

Industry Posts Strong Sales Gains

Despite the challenging economy, convenience store retailers enjoyed a solid year of growth in key categories like foodservice, frozen beverages and smokeless tobacco. By John Lofstock, Editor. While sales across all retail remained sluggish for much of 2010, the year ended on a relatively good note for c-store operators. Sales and gross margin contributions from

energy shots

Energy Shot Sales Surge

Although some c-store operators admit to being worried about regulators turning their focus to energy shots, many have voiced the opinion that the category has at least another year of strong growth ahead of it. According to numbers from SymphonyIRI Group for the 52 weeks ended Dec. 26, 2010, energy shots saw a whopping 35.58%

No longer just a venue for traditional American hot dogs, roller grills that sport everything from Mexican tortas to pork-filled Chinese steamed buns to breadsticks stuffed with jalapeño peppers and cheese are popping up all over the country.

Roller Grills Growing Up

Thanks to a surge of new products focused on ethnic diversity, the roller grill is hotter than ever before. There has been so much emphasis on fresh, made-to-order food and upscale coffee programs in the convenience store industry it’s easy to forget the tried-and-true roller grill. Sometimes implicated as part of the industry’s food-image problem—burned

Tom Joyce To Lead NACS Supplier Board

Tom Joyce, vice president of customer industry affairs for The Hershey Co., has been named 2010-11 chairman of the NACS Supplier Board. In addition, Scott Hill, vice president of convenience sales, Jack Link’s Beef Jerky, was named chair-elect and will succeed Joyce as 2011-12 chairman. Joyce and Hill were named to their positions during the

NACS Kicks Off With Opening Session

Engagement, an overriding theme of the NACS Show, was clearly the dominant theme of NACS Chairman Jay Ricker’s Opening General Session address on Oct. 6 at the NACS Show. Ricker encapsulated his past year as chairman with three stories about engagement: with the media, with customers and with elected officials. The first story related to

Sonja Hubbard to Kick Off AWMA Show

The American Wholesale Marketers Association (AWMA) has announced that Sonja Hubbard, CEO of E‐Z Mart, is scheduled to serve as the Opening Session Speaker during AWMA’s 2011 Show, Feb. 8-10 in Las Vegas. During Sonja’s presentation, Insights & Perspectives on the Future of Convenience Retailing, she plans to provide her views on the challenges, changes

CVS To Compete For Redbox Customers

Watch out c-stores, CVS is vying for movie rental customers. The drug store chain is rolling out fully-automated Redbox DVD rental kiosks at locations nationwide, including in Puerto Rico and Longs Drug locations in Hawaii. The national rollout, which comes on the heels of a successful pilot program at select CVS/pharmacy locations, is set to

The Future of Retail Technology

Imagine a day when your customers pay for coffee by scanning a cell phone, and play their favorite music at the gas pump with a quick swipe of a loyalty card. Well, ready or not, such technology is already out there and it’s coming for c-stores—the only question is how soon. As the Millennial generation

Ethnic Fare Adds Foodservice Flair

Sushi in the c-store cooler? Burritos in the food warmer? Mediterranean sandwiches on the menu? Exotic foods are here to stay and becoming more mainstream, spicing up the foodservice section and appealing to a wide audience. With the growth of the Internet consumers today are exposed to new foods they may not be used to

Lighting the Way

Best Practices for Reducing Operating Costs There is a lengthy list of general maintenance items retailers should have to maximize cooler efficiency. Jerry Lawson, national manager for Energy Star Small Business and Congregations Network, a division of the U.S. Environmental Protection Agency in Washington, recommended the following no-cost tips that are designed to help reduce

Building Relationships at the National Advisory Group

Throughout my 15 years of covering the convenience store industry, I’ve had the opportunity to meet some amazing people, develop lifelong friendships and watch in awe as otherwise ordinary people learned to work together to produce extraordinary results. Throughout that time I’ve also seen countless people come and go. For some, the industry was a

Thorntons Adding E85 Pumps

Thorntons Inc. has teamed with Growth Energy to establish 20 new E85 stations in five states. “We are very excited about the expansion of E85 fuel in our stores,” said Matt Thornton, CEO of Thorntons, which operates more than 160 c-stores in Illinois, Indiana, Kentucky, Ohio and Tennessee. “We support the use of ethanol, wherever

CSD Presents the Foodservice Webcast Series

As competition heats up and consumers adjust their away-from-home consumption habits it’s critical to continuously refine your programs and strategies in order to drive profitable and sustainable growth. For the third consecutive year, Convenience Store Decisions, is proud to offer its FREE two-part Foodservice Webcast Series. Part II: June 17, 2010 2:00 PM EDT Foodservice

Top Five NACStech Trends

At the last day of the NACStech show in New Orleans, NACS announced the five companies featuring the most exciting new technology at the expo. Attendees voted for their choices during the show using the new NACStech mobile phone app, deciding from between more than 100 exhibiting companies. The winning results were revealed at the EXPO

Inside the Mind of the Shopper

At the NACS Summit in Chicago this week, Matt McCourt, director of Convenience / Spirits for SymphonyIRI Group, gave insight into consumer purchasing patterns across multiple channels and how to reach shoppers in a changing environment. “Consumers are thinking about daily living costs. We’re seeing a new conservative shopper driven by affordable indulgences,” McCourt told

The Shack Pushes the Bounds of Convenience

As all convenience store chains look for innovative ways to drive sales as tobacco and gas margins decline, they might take note from an unlikely teacher—a small town store in Grandy, Minn., whose unique offerings are going to new lengths to meet consumer demands. Though only 1,100 square feet, “The Shack on 65” packs the

Strength in Numbers

Resilient, tough and tested. These are just a few of the words analysts and retailers alike used to describe the convenience store and petroleum industry over the past 12 months. With the economy suffering its most difficult period in some 80 years, convenience stores held up rather admirably considering how consumer confidence plunged and the

Convenience Industry Holds Strong

When history looks back on 2009 it will not be generous. The U.S. economy was, and to a certain degree, remains locked in the worst economic recession since the Great Depression. Unemployment is high and the value of the dollar and consumer spending are at near-record lows. While this is bad, it could have been

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