RFID Chips Inspiring Fraud

RFID Chips Inspiring Fraud

A special report by WTHR News 13 discovered that RFID (radio frequency identification) chips inside specific credit cards are offering thieves a new, easy way to steal credit card data. Cards with RFID tags can be identified by a symbol featuring four curved lines, or by the words payPass, payWave or Blink. Customers with these [...]

Gain Loyalty by Growing Trust

Gain Loyalty by Growing Trust

Identifying and meeting customers’ needs and wants, while also respecting their privacy, is the formula for cultivating a successful rewards program. By Erin Rigik, Associate Editor. Convenience stores know loyalty is crucial to keeping customers coming back for more, but it’s what you do with the information collected—and how you maintain your customers’ trust—that can [...]

Prototype design by Big Red Rooster.

Duchess Shoppes Gets A Makeover

CSD’s 2012 Foodservice Makeover winner gets help from a panel on experts on how to grow its foodservice operation. By: Erin Rigik, Associate Editor. Convenience Store Decisions revealed the Englefield Oil Co. Duchess Shoppes preliminary Foodservice Makeover results during a session at the NACS Show in Las Vegas. The 2012 Convenience Store Decisions’ Foodservice Makeover [...]

Parker’s Convenience Stores Garnering National Attention

Parker’s Convenience Stores Garnering National Attention

Georgia chain debuts on Inc. magazine’s celebrated list of fastest growing companies. By Erin Rigik, Associate Editor. The Parker Cos. Inc., with 27 convenience stores throughout southeast Georgia and coastal South Carolina, has scored the No. 3006 spot on the annual Inc. 500/5000 Fastest Growing Companies list. It’s the first time the c-store chain has [...]

The Economics of Energy Efficiency

The Economics of Energy Efficiency

Convenience stores and many other retail segments have been able to slash operating costs with LED lighting and other equipment upgrades. By Erin Rigik, Associate Editor. Convenience store chains big and small are finding ways to save money while improving the store experience for customers with energy efficient technologies. When Wawa Inc. was searching for [...]

Learning from Wyndham’s Data Breach

Learning from Wyndham’s Data Breach

How you respond before, during and after your credit card data has been compromised will have a major impact on your chain’s ability to survive a security fiasco. By Erin Rigik, Associate Editor. In today’s high tech world, no one is immune to a breach. This June, The Federal Trade Commission (FTC) sued hotel dynasty [...]

Casey’s Takes Charge

Casey’s Takes Charge

With an aggressive expansion and remodeling plan underway, Casey’s General Stores is in firm control of its future and sits atop the list of Chains to Watch in 2013. By: Erin Rigik, associate editor. Casey’s General Stores has come a long way in two years. The convenience store chain is branching into new territory, pushing [...]

U-PAK-IT’s Business Model  Proves Successful

U-PAK-IT’s Business Model Proves Successful

U-PAK-IT Corp., the third largest Louisiana-based c-store chain, features a unique business model that helps mom-and-pop stores unite to compete in an industry that often eats single stores for breakfast. The first U-PAK-IT store was opened in Winnsboro, La., in 1986. The company quickly grew when a number of neighborhood stores, faced with rising prices [...]

Family Express Debuts New  Corporate Headquarters

Family Express Debuts New Corporate Headquarters

Valparaiso, Ind.-based Family Express is celebrating the opening of its new corporate headquarters. The 30,0000-square-foot facility not only features offices and a fitness center, but combines its Valparaiso, Ind., and Lafayette Ind., training centers into one  cyber training center, including a fully-merchandised Family Express store, built to scale with equipment and gas pumps. The new [...]

NACS Showcases Cool New Products

NACS Showcases Cool New Products

The NACS Show’s Most Popular Cool New Products   The top new items viewed by retailers at the NACS Show include: • Disney Foodles and Crunch Pak Sliced Apples (Crunch Pak) • Ready Snax Fresh Fruit Parfaits (Ready Pac Foods) • International Delight Flavor Shots (WhiteWave Foods / Dean Foods) • f’real FRLB4 Frozen Beverage [...]

Marketing in a Digital Age

Marketing in a Digital Age

The world of marketing is fast evolving to keep pace with an influx of new technological options, and no one knows this better than Jared Sturtevant, who recently stepped into the newly created director of marketing role at Nice N Easy Grocery Shoppes. In his new position, Sturtevant orders, proofs and provides artistic direction on [...]

Chevron Fuels Schools Promotion

Chevron Fuels Schools Promotion

During the month of September, Chevron’s Fuel Your School promotion, with the help of California drivers, raised $858,445 for schools in Alameda and Contra Costa counties. To participate, customers simply had to fill up their gas tanks at participating Chevron stations in Alameda or Contra Costa between Sept. 1 and Sept. 30. Chevron then donated [...]

VERC Enterprises  Aims and Delivers

VERC Enterprises Aims and Delivers

VERC ENTERPRISES AT A GLANCE   VERC Enterprises was launched 35 years ago by Paul Vercollone and his father Eugene in 1975 with a single gas station/car wash in Marshfield, Mass. Leo Vercollone, the company’s current president and CEO, joined the team after he graduated from Boston College in 1977. Paul continues to oversee the [...]

Tackling New Challenges

Tackling New Challenges

During her 13-year career in the industry, Donna Perkins has come a long way. Her enthusiasm and desire to learn drive her success. As pricebook manager for Calloway Oil Co., Perkins maintains costs and retails for all items in the company’s 23 E-Z Stop Food Mart stores in Tennessee. She also handles vendor issues, cost [...]