Big Apple Plants the Seeds for New Growth

Big Apple Plants the Seeds for New Growth

After rebranding a number of its locations under the CITGO brand, Big Apple Food Stores looks to expand its retail portfolio in 2012. By Erin Rigik, Associate Editor C.N. Brown’s Big Apple Food Stores has had a busy 12 months. The 82-store chain with locations in Maine, New Hampshire and Vermont, completed an aggressive push [...]

Finiti Branding Group Hires New Senior VP of Sales

Finiti Branding Group Hires New Senior VP of Sales

Ron Vogler joins Finiti, bringing 27  years of sales and marketing executive-level expertise. Ronald Vogler has joined The Finiti Branding Group LLC as senior vice president of sales, based in Mobile, Ala. “The hiring of Ron is foundational,” said Finiti President Russell Stone. “He’ll be a pillar to FIN setting the service and sales standard [...]

Will EMV be DOA?

Will EMV be DOA?

Visa is encouraging retailers to move toward the EMV technology seen in Europe, but some argue by the time it’s implemented in the U.S., the technology will be outdated. By Erin Rigik, Associate Editor. Visa this fall announced plans to speed up the migration to contact chip and contactless EMV chip credit card technology in [...]

Clark Brands Grows West

Clark Brands Grows West

Marketer is expanding its footprint beyond legacy states as it signs on independent operators. By Erin Rigik, Associate Editor Clark Brands LLC is pursuing an aggressive growth strategy in 2012, expanding from the Dakotas to Texas, from New Mexico to Michigan and all points in between, as more fuel marketers elect to join the Clark [...]

Sustaining Security

Sustaining Security

Now that retailers have reached PCI DSS 2.0 compliance, it’s important to continue monitoring people, processes and technology to protect against breaches.  By Erin Rigik, Associate Editor If your chain is among those who diligently worked to achieve PCI DSS 2.0 compliance by the Jan. 1, 2012 deadline, you probably think your stores are safe from [...]

Chester’s Opens 200th Store of the Year

Chester’s Opens 200th Store of the Year

“Chester’s success can be attributed to our commitment to our retailers,” says Chester’s spokesperson. Chester’s International LLC, a fried chicken foodservice provider in the convenience store industry, has opened its 200th store of the year. The milestone was crossed with three recent openings:  Sunmart Store #115 in Fargo, N.D., Bailey’s in Franklin Furnace, Ohio and [...]

Building the Business with a Quality Team

Building the Business with a Quality Team

Cindy Fitzgibbons, General Manager and Chief Operating Officer, Stop’nGo of Medina Inc. A relative newcomer to convenience store industry, but no stranger to the world of operations management, Cindy Fitzgibbons has climbed the ranks since joining Stop’nGo of Medina Inc. in 2010. In her current position as general manager and chief operating officer at Stop’nGo [...]

Building Profits and Relationships

Building Profits and Relationships

The 2011 NAG Conference in Savannah, Ga. offered timely retail solutions and outstanding networking opportunities. By Erin Rigik, Associate Editor. Retailers and suppliers joined together at the Westin Hotel and Resort in Savannah, Ga. for four days of strategic educational sessions and networking as part of the 2011 National Advisory Group (NAG) Conference. This year’s [...]

Retail Trends for 2012

Retail Trends for 2012

As technology continues to change the way we do business, retailers must weigh the benefits of being ahead of the curve versus the risks, and the disadvantages of falling behind. By Erin Rigik, Associate Editor. In a scene from the futuristic movie “Minority Report,” Tom Cruise’s character walks through a shopping mall while 3-D screens [...]

Hit-n-Run Food Stores Prepares for the Future

Hit-n-Run Food Stores Prepares for the Future

Brenton Investment Corp. is set to build a new prototype design as it sets its sights on growth through new builds. By Erin Rigik, Associate Editor. With 11 years under its belt and 13 successful convenience stores throughout southern Louisiana, Brenton Investment Corp. is ready to grow its fleet of Hit-n-Run Food Stores beginning with [...]

Taking Social Media to the Next Level

Taking Social Media to the Next Level

C-stores are adding Facebook pages, but to profit from social media, retailers need to also engage fans with text and email marketing campaigns. By Erin Rigik, Associate Editor. Anyone still questioning the power of social media need only look to Japan. The country, which between earthquakes, tsunamis and radiation fears has seen tourism drop, is [...]

Do You Have the Staff You Deserve?

Do You Have the Staff You Deserve?

QC Mart comes under fire after the chain’s owner launched a contest asking employees to guess which employee would be fired next. By Erin Rigik, Associate Editor. In October, the Iowa Des Moines Register reported on the curious plight of William Ernst, the owner of QC Mart in Bettendorf, Iowa. Faced with employees who were [...]

Durbin Hits, Fight Escalates

Durbin Hits, Fight Escalates

Retailers may have won the right to debit fee caps for now, but banks are raising fees and pointing the finger at merchants, while some lawmakers look to repeal the interchange caps. By Erin Rigik, Associate Editor. The long awaited Durbin Amendment went into effect on Oct. 1, capping interchange fees well above the 7-12 [...]

James Thornton, (left) founder of Thorntons Inc., and Matt Thornton, (right) president and CEO of Thorntons accept the Chain of the Year award from CSD Editor John Lofstock.

Thorntons Earns Top Chain Honors

Kentucky operator presented the industry’s most prestigious retail award at a gala in Chicago. By Erin Rigik, Associate Editor. Convenience Store Decisions honored Louisville, Ky.-based Thorntons Inc. as its 22nd annual Convenience Store Chain of the Year at an exclusive dinner at Café Spiaggia in Chicago last month during the NACS Show. More than 200 [...]