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Speedway’s Acquisition of Hess Spells the End of an Iconic Retail Brand

Deal to acquire the East Coast’s largest gas station operator will position Speedway as one of the top company-owned and -operated convenience store chains in U.S. By Erin Rigik, Senior Editor Marathon Petroleum Corp.’s subsidiary, Speedway LLC, is poised to become one of the leading convenience store and petroleum marketers in the U.S. following last

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Disaster Preparedness Spares Business Losses

From power outages to natural disasters, stores with a disaster preparation plan, including generators to keep the lights on and the fuel flowing, fare much better than those who are unprepared. By Erin Rigik, Senior Editor At Dion’s Quik Marts in south Florida, May marks the beginning of annual hurricane preparation month, where all 12

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Wawa Celebrates 50

Customers enjoy free coffee all day on “Wawa Day.” By Erin Rigik, Senior Editor / News & Online. Wawa’s 50th Anniversary celebration kicked off at 6 a.m. at the first Wawa store ever built, located at 1212 MacDade Blvd., Folsom, Pa., which first opened its doors 50 years ago on April 16, 1964. Even at

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Grow Your Business By Word of Mouth

Inspiring your customers to share information on your chain comes from keeping your brand top of mind and tip of tongue with shoppers. By Erin Rigik, Senior Editor Jonah Berger, author of “Contagious, Why Things Catch On,” has some important advice for retailers and advertisers alike on how to make your brand resonate with customers.

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Keeping Your Customers and Employees Safe

Security experts weigh in on how to solve crime problems and potentially dangerous situations before they start. By Erin Rigik, Senior Editor Problem: Crime in your markets of operation is becoming a concern. Solution: Institute best practices in store security, from adding surveillance cameras, smart safe equipment and training all your employees on how to

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Boosting Sales With Store Cleanliness

Customers are more likely to make food purchases at an establishment they view as clean—and that goes double for the restrooms. By Erin Rigik, Senior Editor Problem: Food sales are dropping despite having a world-class menu. Solution: Inspect store cleanliness. Its sanitation and bathrooms are as important to food sales as the food itself. Developing

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C-Stores Face New SNAP Mandates

New federal rules could force some retailers to abandon the Supplemental Nutrition Assistance Program altogether. By Erin Rigik, Senior Editor The recently enacted Federal Farm Bill is requiring new “depth of stock” mandates for convenience stores involved in the Supplemental Nutrition Assistance Program (SNAP), more commonly referred to as food stamps. With the Farm Bill

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Jiffy Mini Marts Passes the Torch

Karen Shroyer now helms the c-store business she grew up learning.   By Erin Rigik, Senior Editor After more than 35 years in the c-store business, Jim and Pat Fash, owners and founders of Jiffy Mini Marts Inc. retired in 2011, passing ownership of the family business down to their daughter Karen Shroyer, a member

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Details From SOI Summit’s Closing Day

Fuel forecasts, shopper research and the mobile age capture retailer attention on the last day of the NACS State of the Industry conference. The NACS State of the Industry (SOI) Summit held at the Intercontinental Hotel in Rosemont, Ill., concluded on April 3 after a number of sessions on the convenience store landscape ahead for

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Visits to Convenience Stores Decline in Last Quarter of 2013

Gas prices remain stable as traffic volume dips. A tightened grip on consumer spending and a historically soft December contributed to a decline in convenience store (c-store) visits in the fourth calendar quarter of 2013, reported The NPD Group, a global information company.  In spite of favorable gas prices and improved consumer confidence, traffic volumes

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Roadrunner Pushes Forward with Innovative Retail Programs

A growler beer program and self-serve frozen yogurt bring fun concepts to the chain’s customers in four states. By Erin Rigik, Senior Editor /News & Online Innovation is the corner stone of all successful retail offerings and Roadrunner Markets is fully committed to keeping its store programs fun and exciting.Mountain Empire Oil’s Roadrunner Markets, with

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Clyde’s Market Boosts its Retail Footprint

The Georgia chain is updating its chicken program, testing a smaller format barbeque restaurant and rolling out a larger convenience store size. By Erin Rigik, Senior Editor/News&Online As part of its ongoing effort to satisfy today’s on-the-go customers, Clyde’s Market with 43 convenience stores in Georgia, is applying lessons from its Rusty Pig barbeque restaurant

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NACS Chairman Brad Call Addresses NCA State of the Industry Conference

NACS Chairman Brad Call notes the c-store and candy industries must work together to change the conversation around consumption and exercise in relation to the obesity epidemic ahead of future regulations. By Erin Rigik, Senior Editor/News & Online The National Confectioners (NCA) State of the Industry 2014 Conference kicked off in Miami, Fla. on Sunday,

EARTHMARKET

Atlas Oil Transitions Earth Market Operations To Dealers

Atlas continues to maintain ownership of the c-store brand it debuted a year ago. Atlas Oil announced that it has transitioned operations of its Earth Market convenience stores to dealers at the end of January. The Earth Market c-store chain debuted less than a year ago—on Earth Day, April 22, 2013, and expanded to include

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Sidestepping Foodservice Mistakes

Mastering the basics and knowing what to expect can help you avoid a foodservice disaster. By Erin Rigik, Associate Editor Foodservice continues to be a shining star in convenience stores, so expanding your food options should be on the menu in 2014—if you have the traffic. Lunch and dinner solutions can be added to c-stores

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Sheetz, QuikTrip and Atlas Honored With Awards

Top convenience store chains recognized for their workplace cultures. By Erin Rigik, Associate Editor The convenience store channel is starting 2014 with a message for the rest of retail as Sheetz and QuikTrip both placed on Fortune magazine’s 100 Best Companies to Work For list. Atlas Oil was also recognized on the Achievers 50 Most

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LEDs Ripe For Installation

With costs down and technology improvements complete, now is the time for LED upgrades. By Erin Rigik, Associate Editor As LEDs continue to improve, convenience store retailers are biting the bullet and signing on for upgrades in order to reap cost saving thanks to both implementation rebates and overall energy cost reduction. Tonawanda, N.Y.-based NOCO

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Motivating Today’s C-Store Employees

Recognizing your frontline staff, gaining their feedback and helping them see the meaning in their work is the key for fueling engagement. By Erin Rigik, Associate Editor The most important attribute a convenience store has to offer is its customer facing employees. Especially when touting a foodservice program, image is everything from store cleanliness to

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The 2014 Social Media Awards

Convenience Store Decisions’ second annual look at the convenience store chains doing a superior job of connecting with their customers through social media. By Erin Rigik, Associate Editor Convenience Store Decisions, with help from Wildfire by Google, examined the nearly 60 convenience store and petroleum chains that are most active on social media, specifically examining

CSTBRANDSOUTFRONT

CST Brands’ Kim Bowers Rings NYSE Opening Bell

Recently spun off from Valero, the convenience store chain has big plans for 2014. By Erin Rigik, Associate Editor CST Brands, which spun off from Valero last May, became the second-largest publicly-traded convenience store and petroleum retailer in North America.To celebrate, executives from CST Brands, parent company of the San Antonio-based Corner Store c-store chain,

Italian Meats Pizza

Premium Toppings, Pairings Boost Pizza Sales

Customizable options and combo opportunities are creating exciting new options across the foodservice category. By Erin Rigik, Associate Editor Pizza remains among one of the most demanded foodservice options anywhere in the country. But it’s also one of the most competitive menu options. Customers are demanding high quality toppings and more exciting varieties in their

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Slovacek’s Captures the Heart of Texas

This company’s latest convenience store celebrates the local Czech heritage and wows customers with unique features from a dog park to an upscale meat market. By Erin Rigik, Associate Editor. Slovacek’s, a sausage company turned c-store, celebrated the grand opening of its newest location in West, Texas. At a whopping 22,000 square feet, the convenience

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MAPCO Takes Rewards to the Next Level

The convenience store chain has partnered with ShareMeister to allow charitable giving. By Erin Rigik, Associate Editor. Loyalty has become a way of life for convenience stores and MAPCO has the technology covered. The Tennessee-based convenience store chain is moving its My Rewards loyalty program to a more local, personal level for its customers through

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Becoming A Wine Destination

C-stores have a huge opportunity to delve into the wine category, which continues to grow in popularity. By Erin Rigik, Associate Editor. Year after year, the wine category continues to show strong growth as a result of innovative new products, premium price segments and flavor innovation. These new flavor trends and surging interest are positioning

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Courting Coffee Customers

Updated equipment, a sizeable counter area and multiple brew flavors can help position your chain as a coffee destination. By Erin Rigik, Associate Editor. The competition for coffee customers continues to brew among the various channels, with convenience stores feeling increased pressure from Starbucks, Dunkin’ Donuts and numerous QSRs—even Walgreens’ new superstore prototype in Chicago

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