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Tesco, Starbucks Receive COLLOQUY Recognizes Awards

COLLOQUY recognizes companies making strides in loyalty marketing. Tesco, Starbucks, Bloomingdale’s and MoPals received the first COLLOQUY Recognizes awards, a new program that honors the companies, programs and initiatives that exemplify the most innovative advancements and forward-thinking strategies in loyalty marketing.  The winners were announced in the March 2014 COLLOQUY issue. The new bimonthly COLLOQUY

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NACS Releases Compensation Report of 2013 Data

Report shows the turnover and compensation levels for the convenience store industry. NACS has released its NACS State of the Industry Compensation Report of 2013 Data, the latest snapshot of compensation levels, turnover and benefits metrics for the convenience and fuel retailing industry. More than 80 companies, representing more than 9,100 stores, provided data and

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Discover Matlaws Filleto

Discover Matlaws Filleto™ is considered to be Best in Class. National Fish & Seafood has broken through the glass ceiling to launch a new line of hot foods /deli offerings by introducing Filleto. Filleto offers a variety of five bold flavors in a Premium Alaska Pollock Tender or Premium North Atlantic Cod Tender. Filleto can

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Commemorative Cigar

Drew Estate is releasing a new size within its Undercrown cigar line. The size will be called Undercrown “Dogma,” and has been created to celebrate the one-year anniversary of the online community Cigar Dojo. The blend of “Dogma” is based on the Undercrown Corona ¡Viva! and is comprised of Mexican San Andreas wrapper, Connecticut Stalk-Cut

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Wawa Rolls Out Fuel Pricing Solution

Adopts Kalibrate’s PriceNet for entire network of 382 fuel sites. Wawa Inc. has purchased the Kalibrate PriceNet fuel pricing system and will implement a roll-out across its entire network of 382 fuel sites. Wawa will utilize the full capabilities of PriceNet, which includes 24/7 automation of pricing, full integration to the sites, robust analytics to

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Travel Plaza To Open Near JFK Airport

In addition to gas, the plaza will feature compressed natural gas and Tesla electric chargers. A new travel plaza is set to open next to JFK Airport next month, New York Daily News reported. The station will be located on the  corner of 147th St. and 150th Ave. near the Belt Parkway and JFK Expressway

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New Study Explores Millennials Snacking by Age and Lifestyle

Y-Pulse study explores away from home snacking behavior of Millennials at a wide range of foodservice venues. Y-Pulse (ypulse.org) and The Culinary Visions Panel collaborated to conduct a study with over 1,000 consumers to better understand the factors that drive snack purchase decisions for consumers in different age groups and life stages. Snacking behavior and

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J & H Oil Selects PriceAdvantage

“We believe it will allow us to understand market and store performance, adjust our strategies as needed, and give us the competitive edge,” says president of J & H Oil. J & H Oil has chosen Skyline Products’ PriceAdvantage SMART Fuel Pricing as its fuel price management solution. J & H Oil is running PriceAdvantage

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TMT Inc. Adopts VP Racing Fuels’ Retail Brand Program

Distributor to rebrand nine “Whip In” locations in Dallas/Fort Worth market.  TMT Inc. has joined VP Racing Fuels’ growing roster of retail brand partners. Doing business under the “Whip In” name, TMT Inc. owns and operates 14 convenience stores and provides wholesale distribution of fuels to retail sites in the Dallas/Fort Worth area. “We are

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Kretek Goes All In With Three-Brand E-Vapor Launch

Cig2o, Voodoo and EZ Cig e-vapor products give retailers a trusted single source for growth. Kretek International announced it is launching the most complete lineup of e-liquids, personal vaporizers, e-pens, mods and e-vapor accessories in the e-vapor category. “We’ve been an innovation leader in the e-cigarette business for five years,” noted Kretek CEO Mark Cassar.

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Retailers React To Court Rule On Swipe Fees

“Any rule that would allow profit margins of more than 1,000% and raise fees on many transactions clearly violates the letter and intent of the law Congress passed,” says NACS President and CEO. On Friday, The U.S. Appeals Court for the District of Columbia overturned a lower court’s decision in July that favored the merchants

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7-Eleven Invites Entrepreneurs To Free Franchise Sales Seminar

Some 22 Fort Myers, Fla.-area stores are available for franchising. 7-Eleven Inc. continues to expand its presence in the Sunshine State and currently has 22 franchise opportunities in the greater Fort Myers, Fla. area. For residents interested in managing their own business with the support of the world’s largest convenience retailer, 7-Eleven will lead several

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New Payment Systems Show Promise

When it comes to electronic payment systems, convenience and petroleum retailers have a definite need for speed. “You want to get people out of the lines as fast as possible,” said Rick Oglesby, senior analyst with Aite Group, a Boston-based research firm specializing in the financial services industry. “That’s what makes convenience stores so appealing.”

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Prepaid Cards Find Wide Appeal

Open loop, petroleum and in-store gift card sales were at $115 billion in 2012, according to Mercator Advisory Group, an independent organization that provides research and advisory services to the global payments and banking industries. This year, the category is expected to increase to $120 billion, then to $124 billion in 2014. And the growth

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Cash Management Begins with Best Practices

To prevent lost revenues from internal theft, retailers will be looking to advanced technology for more effective ways to monitor their stores, said Ted Roccagli, retail marketing manager/business coach at Mansfield Oil, which serves more than 300 convenience stores throughout the country. Mansfield is recommending video surveillance equipment that interfaces with POS and connects with

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Cultivating a Loyal Audience

Loyalty programs were once value-added perks. Today, consumers not only expect them, but they also demand good deals. Indeed, an attractive loyalty program can sway a consumer away from a competitor with lower gas prices. “Over the last 10 years, particularly the last three, loyalty programs are playing a large role,” said Pat Lewis, president

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Expanding Point-of-Sale Potential

Increasingly, a good point-of-sale (POS) system must play well with others. Not only should it integrate well with other software platforms, such as business intelligence software, but it must also be easy to deploy, easy to use and easy to enhance. Many POS platforms are embracing standardization that allows them to integrate with existing software

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Lighters Lead Tobacco Accessories

As turbulent as the tobacco business has been in recent years, accessories, such as lighters, have remained calm and consistent, if not a bright spot on the front counter for most convenience store chains. “This is one of the most profitable parts of the business,” said Tariq Khan, CEO of Sentar Oil Inc., a four-store

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Cigarettes Continue to Draw Customers

Under fire now for more than a decade, cigarettes remain among the most important in-store categories in convenience stores. Cigarettes, along with other tobacco products (OTP), combined to account for 40.7% of in-store sales, according to the 2013 NACS State of the Industry Report. However, according to Information Resources Inc. (IRI), cigarette sales in the

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Optimism for RYO Tobacco

Roll-your-own (RYO) tobacco will continue to put convenience store operators to the test over the next couple of years—enduring the ongoing legislative assault on all tobacco products while continuing to carry it to provide greater variety and service to loyal consumers. “Roll-your-own tobacco is important for those retailers that are creating a ‘destination stop’ for

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Smokeless Tobacco Still Dominates OTP

The smokeless tobacco category continued its upward trajectory in 2013 thanks to ongoing manufacturer promotions and a growing customer interest in alternative tobacco products to supplement their smoking habits. Manufacturers are capitalizing on the strong sales demand by introducing more products in an array of flavors. For the 52 weeks ended Jan. 20, 2014, the

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E-Cigarette Sales Set to Surge in 2014

Even though e-cigarette category dollar sales started 2014 with slight deceleration, growth is expected to remain “robust” going forward, according to Wells Fargo Securities. The convenience store channel saw $45.2 million in sales over the four weeks ended Jan. 18, 2014, plus e-cigs accounted for another $12.4 million in national, cross-outlet markets. “This implies about

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Growing Cigar Sales

Not much has been predictable about the tobacco category over the past 18 months. Huge tax increases have renewed questions about just how much money smokers are willing to invest in their habit, and whether cigarette smokers would merely switch their nicotine fixes to other tobacco products, such as cigars. Amid the upheaval, the cigar

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Orion Food Systems Names Watkins CEO

“I had the privilege to be part of that initiative that laid the foundation for the company, and am very excited about leading an incredibly talented team…” notes new CEO.   Orion Food Systems LLC has announced that Steve Watkins has been promoted to CEO of Orion Food Systems, the international foodservice provider of leading

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Parker’s Donates $1 Million to Regional Trauma Center

“I have seen firsthand the high level of care these fine physicians, nurses and health care professionals provide,” says Parker’s CEO. Georgia entrepreneur Greg Parker, president and CEO of The Parker Cos., recently announced a $1 million donation to help begin a major renovation and expansion of Memorial Health’s emergency department and Level 1 trauma

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