new gasoline branding for the panty

New supplying agreement signed with Chevron. The Pantry Inc. has executed a new gasoline branding and supplies agreement with Chevron, covering the 66 Petro Express convenience stores that The Pantry recently acquired in North Carolina and South Carolina. Under the agreement, all of the gasoline operations at the Petro Express stores will be converted to

raising the visibility of underground storage tanks

What every retailer should know when it comes to UST release detection. By Ryan Mossman, Contributing Editor Fines for leaking storage tanks are on the rise, data retention for storage tank compliance is getting longer, reporting frequencies are increasing and criteria for meeting compliance are growing. Whether you are the owner of a convenience store

designing a tank strategy

Thanks to emerging technology, fuel operators have many choices when installing or upgrading USTs. By William K. Morris, Contributing Editor Today’s UndergroUnd storage tank (Ust) installation is a far cry from those of the past. With the intricacies of environmental regulation, liability concerns and the high value of fuel, it is more important than ever

ab imports a beer strategy

Beer sales are hot right now and driving the push are specialty brews and imports. In both cases, AnheuserBusch Cos. Inc. has a message for retailers: “We’ve got you covered.” In February, St. Louis-based Anheuser-Busch became the exclusive U.S. importer of a number of InBev’s premium Europeanimport beer brands. As part of the deal, Anheuser-Busch

battle of the bulge

While manufacturers race to remove trans-fats from snacks, c-store staples with a twist are earning some retailers robust sales. The salty snack category, with its fat-laddened chips and processed flavors, has never conjured ideas of healthy eating. The category took a hit when the Atkins diet burst on the scene, but consumers have since returned

thinking outside the safe box

Retail safes, or “smart safes” as they’re often referred, are quickly becoming a regular component of secure, successful stores. And with their increasing regularity in the industry comes expanded options and technology for retailers to take advantage. CSD gathered insight from four of the biggest cash management suppliers to discuss how their products can best

entrepreneural spirit

Russ ScaramellaArizona Oil Holdings LLC Russ scaramella may not have had a specific career in mind growing up, but he's always had a passion for business and working with people. Scaramella channeled that passion into something positive when he and partner Delery Guillory decided to create Arizona Oil Holdings LLC. Before creating Arizona Oil, Scaramella

on frozen pond

CSD and Wilsons Fuel Co. teamed up to participate in the World Pond Hockey Championships in Canada. Right: CSD Editor John Lofstock pushes the puck up the ice against the Boston Danglers. If you freeze it, they will come, and that was certainly the case for the CSD/Wilsons Fuel Ice Dawgs. Convenience Store Decisions‘ Editor

packaged beverage dilemma

A CSD Staff Report The consumption of bottled water is steadily increasing and it benefits convenience retailers to meet that demand. Not a bad problem to have as bottled water often retails between $1.19 and $1.39, and has a high gross margin. But because packaged beverage consumption is on the rise, the issue of moving

the price of loyalty

If there was one message to come out of Convenience Store Decisions‘ loyalty Webcast it’s that there is a loyalty solution for everyone, regardless of chain size and the financial investment. CSD‘s “Building and Integrating a LoyaltyProgram,” part of its Online RoundtableSeries, brought together multiple retailers,suppliers and industry experts to discussthe loyalty options currently available

an enlighting solution

By Scott Jordan, Contributing Editor Lighting control is a must for convenience store owners and managers, but it can also be a source of frustration due to required maintenance of mechanical and electronic time clocks that have been used for decades to automatically turn lights on and off as necessary. But storeowners and managers are

how smart is your safe

Retailers are using safe technology to secure profits and keep an eye on employees. One minute, maybe two. That’s all it takes for an armed robber to come into a convenience store, jam a gun in a clerk’s face, clean out the register and flee like the wind into the night. It takes even less

a people company

Many companies profess to be all about their customers and employees. Spend anytime at QuikTrip, the subject of this month's cover story, and you'll see its devotion to these two vital retail components is sincere and palpable. I was fortunate enough to spend a day last monthat QuikTrip's headquarters with Mike Thornbrugh, public and governmental

kumgos fresh face

Greg Tornberg,Vice President of Fresh Foods By Kim Sharrah,Editorial Assistant Greg Tornberg has returned to his roots at Hampton, Iowabased Kum & Go as the new vice president of fresh foods. Tornberg was recently promoted after returning to the company in 2004 from The Pantry Inc., when Kum & Go made a compelling offer to

songs in the key of c

Back in the mid 1990s, during a time when they were considered to be at the pinnacle of “selling out,” the Rolling Stones began shilling the rights to its most famous tunes to the likes of McDonald’s and Microsoft for millions in advertising dollars. It’s a trend that has grown over the years and everyone

applauding the qt culture

Spend just a few minutes inside a QuikTrip convenience store and one thing becomes immediately clear: there seems to be a vibrant energy that is shared between customers and employees. This is no accident. The privately held Tulsa, Okla.-based chain has dedicatedvirtually all of its 49 years to cultivating this bond between customers and employees.

the evolution of cash management

A CSD Staff Report The old saying goes, “A good bartenderwith questionable ethics will own yourbar in five years.” Tidel Engineering, a subsidiary of Sentinel Technologies Inc.,can’t help convenience store owners findgood employees, but you can bet your bottom dollar it will help keep your cash safe. That’s because Tidel has been at theforefront of

dispensing dollars

Tetley Harris enhances foodservice programs with a wealth of “better for you” beverages. Foodservice continues to grow in importance in the convenience store channel. The foodservice category—which consists of food prepared on site, made-toorder sandwiches, as well as hot foods thatinclude hamburgers, hot dogs and pizza, inaddition to hot and cold dispensed beverages—accounts for 11.9%

united front

For Sunny Singh, general manager of retail operations forGardena, Calif.-based United Oil, good business sense justruns through his veins. Not only does he possess a strong business acumen, he's also intimately aware of the intricacies necessary to succeed in the highly competitive convenience storeindustry. Singh, who hails from Punjab, India, began working in the familybusinesses,

partnering for perfection

CSD acknowledges the suppliers that retailers themselves said were partners in growing their businesses. • 2007 CSD READER’S CHOICE AWARDS • PACKAGED BEVERAGES NINETY-TWO KEY DECISIONS MAKERSfor 87 chains reported $2.1 billionin sales for the entire packaged beverage category, which includes carbonated soft drinks (CSDs), juices andteas. As may be expected, the top sellersthis year

the debate over minimum wage

IN JANUARY, THE HOUSE OF REPRESENTATIVESvoted on something that had been set in stone for over adecade. They voted in overwhelming numbers toapprove an increase in the federal minimum wage—adecision that could not only affect millions of c-storeemployees, but also their employers as well. Cause for a RaiseThe past decade has been the longest stretch

elevating the customer experience

Innovation, commitment to service is the hallmark of the Parker business strategy. The Parker Cos. is a dynamicoperation with interests inreal estate, building retail centers and offices, the storagebusiness (Urban Attic), Spin Citylaundry, Parker’s Market UrbanGourmet and, of course, Parker’sConvenience Stores. The Savannah, Ga.-based company, which is also a BP andChevron jobber, is owned and

a partner you can trust

Finding the right supplier partners is crucial to convenience store retailers that is only enhanced in this era ofultra competitiveness. That's why Convenience Store Decisions set out to identify the suppliers and manufacturersretailers say are doing the best job meeting their needs as partof our second annual Reader's Choice Awards. The awards are based on

daypart dining

While lunch is a proven daypart for convenience stores, truly capturing customers means creating morning and dinner offers. Three retailers share their secrets to capturing dining dollars without cannibalizing existing lunch sales. FRIENDSHIP FOODS hasmade itself a food destination thanks to strong branded programs. Sixteen of the company’s 25 stores offer some form offoodservice, be

making the most at the car wash

Discounting and sacrificing fuel margins may not be the most effective way to build incremental sales. After more than 30 years inthe retail car wash business,Paul Vercollone qualifies as anexpert on the subject of selling car washes to the motoring public. Andwith his many years of experience,Vercollone has a message to those operators sacrificing fuel

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