didnt make it to vegas

Let CSD share some of the NACS Show highlights. The saying goes, “What happens in Vegas, stays in Vegas.” That is unless you’re a category manager who waited patiently to attend the NACS show in Sin City after it was delayed two weeks and relocated from its original host city,New Orleans, as a result of

efficiency expert

Mary Vinson knew she was facing an uphill battle the day she started working for Donnini Enterprises (Lake Park, FL). Her job, simply put, was to install a back-office accounting system using the state-of-the-art computers the company purchased a year earlier. Just hours into her tenure Vinson faced her first daunting challenge: opening the boxes

beverage category management profile fastop inc jasper in

Water is vital to sustain any life, whether it be that of a human, an animal or a beverage category. Despite a furious wave of new item introductions in every beverage sub-category, consumers always seem to return to their colorless, odorless and tasteless master. "Our total water category from prior year is up 18%," says

didnt make it to vegas

Let us share some of the highlights with you. Didn’t make it to Las Vegas for the NACS show? Here’s a sampling of highlights from the show floor: Robbie Mfg. (www.robbiemfg.com) provides “grab and go” packaging for hot and cold foodservice items. 7-Eleven is using Robbie-made pouches in a market test of buffalo wings in

missed you in las vegas a nacs postshow report

Couldn’t come to the NACS Show this year? Then register to attend this one-hour whirlwind tour of NACS highlights as the CSD Group proves that what happens in Vegas doesn’t always stay in Vegas. Want to catch up on everything you missed at the 2005 NACS Show in Las Vegas? CSD Editors will share their

marked for growth

Independent marketers with a thirst for alternative fuels find value and stability with GROWMARK’s FAST STOP brand. Doug Finkbeiner thought the sky might fall when a couple of big boxesopened up in Lapeer, a small town north of Detroit, last year. To counter thepresence of a new Meijer supermarket/fuel center and a Wal-Mart Supercenterwith a

red hot eats

Great Expectations The Power of a 94′ Milkshake Keynote Speaker: Thom Crosby, President & CEO, Pal’s Sudden Service Thom Crosby calls today’s young workers “part of the best trained, most highly educated and prepared workforce that America has ever seen.” Pal’s philosophy of empowerment has cultivated a crew of store-level strategic thinkers that has propelled

iron man

While Bruce Earhart may have been ready to "sing the blues" after a couple of consecutive 14-hour days, his band Eugene and the Night Crawlers hasn't yet written a song about the convenience retailing business. How he found his way to the c-store industry might offer great material, but Earhart seems to have found his

valero sings a new tune

With the holidays right around the corner, San Antonio, TX-based ValeroEnergy Corp. has introduced several new in participating Valero Shamrock CornerStores, making holiday shopping that much more convenient for customers. Theproducts include a new line of Texas-themed music CDs, a variety of popularvideo games and a selection of blockbuster movies. In nearly 600 of its

colossal success

Despite its size, 7-Eleven Inc. employs the grace, speed to market and creative thinking often seen in aggressive start-ups. CSD honors the industry’s mightiest retailer for its all-consuming drive to serve the customer. Like many of his peers, California franchisee Jas Dhillon believes thepower of the 7-Eleven brand lies in its ability to stay relevant,

give them what they want to give

This holiday season the name of the game is convenience. With that inmind, more and more consumers are putting an end to the frenzied shopping thattraditionally accompanies the holiday season. Instead, shoppers are opting forgift cards purchased at the checkout line at local grocery, drug or, yes, conveniencestores. Gift cards accounted for more than $17

a conversation with jim keyes

Jim Keyes, who recently stepped down as president and CEO of 7-Eleven Inc., is as passionate about growing people as he is about growing merchandise sales. While leading a franchise-based company for two decades comes with its share of challenges, it also comes with many rewards, especially relating to people development. A tireless advocate of

at 7eleven the customer is king

A recent Convenience Store Decisions study of convenience store customers and their shopping habits showed that 7- Eleven truly is America's preferred convenience store. Customers listed several reasons for their fondness of 7-Eleven, ranging from proprietary products like the Slurpee, to the people behind the counter, to the consistency from store to store. What also

interview with the slurpee

CSD lands the interview of the year- an exclusive with one of 7-Eleven’s coolest personalities: the Slurpee. Turning 40 this year hasn’t slowed down this icy icon. CSD: First of all, we’re big fans. How do you prefer to be addressed— Mr. Slurpee, Big Slurp, the Slurpster? Slurpee: Slurpee is fine. And I appreciate the

schools in

Having a tough time finding work to attract the college-age crowd? You couldalways just have them reimagine your company. Recruiting college-age kids to work in a c-store environment remains a challengefor most of the industry. But Jr. Foods (Jonesboro, AR) has found a unique wayto get students from the University of Arkansas “working” for the

making connections

Hey, what do you call it when a group of executives from financial servicesfirms spends the night at a bed and breakfast? (Sounds like a joke, but it isn

a subdued welcome

Welcome back to Las Vegas—the adopted home of this year’s NACS Show following the tragic aftermath of Hurricane Katrina in the Southeast. Our hearts remain with our friends, relatives and colleagues in Louisiana, Mississippi and Alabama, and we wish them a quick and full recovery. New Orleans is one of my favorite cities to visit.

fresh pressure

Casey’s and CJ’s don’t skimp when it comes to offering fresh pizza. Dedicated labor and attention to detail keep these programs profitable. Easy doesn’t necessarily mean better. That’s the view of Casey’s General Stores(Ankeny, IA) when it comes to foodservice. With more than 1,300 corporate-ownedstores and 19 franchised stores covering nine Midwest states, the company

system failure

When employees perform below expectations, chances are it’s not a training issue. Often, employees fail because of the systems that are supposed to support them. Researchers tell us that when employees who know how to perform the dutiesof their jobs aren’t performing them, lack of training is rarely the cause. Job-related training salespeople say otherwise,

benefiting from benefits

Vic Shealy, president of Citizens Fuel Co./Citi Stop Convenience Stores (Asheville, NC), has concentrated on soft benefits since he bought the business in 1974. “We don

the quest for clean power

To maintain uptime and reduce servicing, the latest generation of electronic power conditioners guards data in case of power failure or lockups in ATM systems. To maintain uptime and reduce servicing, the latest generation of electronicpower conditioners guards data in case of power failure or lockups in ATM systems. In the race to deliver 100%

riding the right horse

Retailers trim energy costs by investing in building-control systems geared specifically for their stores Checking the fence line? Use a quarter horse. Entering the Preakness or theKentucky Derby? Saddle up a thoroughbred. Plowing the field or pulling a heavyload? Enlist a draft horse. And a Morgan is just right for pleasure riding.The point is, using

lots of opportunity

Labeled “cannibalistic” by some, drive-thru coffee kiosks on c-store lots can perk up in-store java sales. Over the past 11 years, more than 70 of Montanabased Mountain Mudd’ssignature green 8′ by 8′ drive-thru kiosks have popped up in parking lots spanning21 states, and founder Brenda Burkhartsmeier has plans to take over the nationalNo. 2 niche

chevron gets roasted

When Chevron Corp. (San Ramon, CA) wanted to upgrade the gourmet coffee offerat its ExtraMile Convenience Stores, it went north of the border to tap Canadianroaster Van Houtte to do the brews for a pilot program in the Seattle market.Since May, 43 ExtraMile units in the area have been featuring Van Houtte brandedcoffee stations. The

package deal

Together, Darcy Paluch and Steve Hendrickson have nearly 30 years of experience with Moyle Petroleum (Rapid City, SD), which operates 35 Common Cents Food Stores in five states. Both started their retailing careers at store-level, learning the trade from the inside out. Despite the challenges, Paluch, marketing director for Common Cents, sees a huge upside

css.php