Look Who’s Talking…It’s Your Customers

Convenience store retailers not in touch with the needs of their customers risk far more than losing repeat business and sales. They risk extinction as customers gravitate toward chains that provide superior service and anticipate their needs. That was the key message delivered by John Goodman, vice chairman of Customer Care Measurement & Consulting last

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Kangaroo Express Adds OpenStore by GasBuddy

“Kangaroo Express’ new mobile app will provide our guests with an interactive and convenient way to unlock savings,” says Kangaroo Express digital marketing manager. Kangaroo Express has partnered with OpenStore by GasBuddy, which will help launch the new Kangaroo Express Website and mobile app in the second quarter of this year. The new site will

cigarettes

FDA Will Not Appeal Decision On Cigarette Graphic Warnings

The U.S. Food and Drug Administration (FDA) and the U.S. Department of Health and Human Services do not plan to appeal a District of Columbia U.S. Circuit Court of Appeals ruling issued last August that invalidated the FDA’s graphic cigarette health warnings, the National Association for Tobacco Outlets (NATO) reported.   The news came via

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ALCO Deploys Verge Connect

With Verge Connect, ALCO customers can select the types of deals and coupons they receive. Convenience retailer Albemarle Oil Co. (ALCO) has launched a branded smartphone app powered by Verge Connect. The platform, which comprises a comprehensive set of customizable features including interest-based marketing capabilities, social media, customer feedback management and back-end analytics, is priced

beverage

NACS Day on Capitol Hill Kicks Off

Convenience and fuel retailers descended on Washington this week as part of a two-day event called NACS Day on Capitol Hill, which took place March 19-20. During the event retailers, state associations and industry suppliers met with members of Congress and their staff to educate them about the issues important to their business. Attendees of

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Bite Size Marshmallows

Elk Grove Village, Ill.-based Doumak Inc. has introduced Campfire MallowBursts Bite Size Marshmallows. Campfire’s revolutionary formula has created the first sour marshmallow produced in the U.S. Campfire MallowBursts are available in two mouthwatering flavors: Lemon Meringue and Key Lime.  These sour marshmallows make flavors burst in your mouth like no other marshmallow you have experienced. 

MACS

MACS’ Circle K Rollout Nears Completion

Mid-Atlantic Convenience Stores is nearing completion of a rebranding announced last summer, where its company operated stores will be unified under the Circle K banner. The company is in the midst of  a grand-opening celebration for the newly named stores, the Richmond Times Dispatch reported. The celebration began Friday and is expected to last a

Shell

Shell Announces National Finalists

National competition honors science teachers for developing innovative approaches to quality lab experiences with limited school resources. Shell Oil Co. and the National Science Teachers Association announced the grand prize winner and four national finalists in the third annual Shell Science Lab Challenge. The competition encouraged teachers (grades 6-12) in the U.S. and Canada, who

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TravelCenters Sponsors 2013 MATS Health Awareness Walk

At the Mid-America Trucking Show the Awareness Walk promotes healthier professional drivers. Together with Trucking Solutions Group, TravelCenters of America (TravelCenters), operator of the TA and Petro Stopping Centers branded travel centers, invites the entire trucking industry to join their 4th annual MATS Health Awareness Walk. The walk will be held on Friday, March 22,

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Cumberland Farms Fundraises For Beekman Athletic Club

Over the past year, Cumberland Farms has donated more than $100,000 to support local organizations across the Northeast.  Cumberland Farms has named Hopewell Junction’s Beekman Athletic Club as the beneficiary of a month-long fundraiser. The convenience store retailer’s donation will provide important financial support for the community’s youth-oriented baseball and softball programs throughout the upcoming

Prism-Skylabs

Next-Generation Merchandising and Analytics

With Prism Skylabs, your smartphone or tablet is a real-time window into your business. Zoom, tap, and swipe your way around any shelf, aisle or display. Dig into powerful analytics—from customer dwell time to footpaths to product lift—from wherever you are and whenever you want. Prism Skylabs condenses customer interaction into stunning, privacy-protected imagery and

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Domestic Fuels Act Reintroduced

Legislation aims to provide misfueling protection for retailers who abide by EPA’s E15 labeling requirements. On Friday, Rep. John Shimkus (R-IL), Chairman of the House Subcommittee on Environment and the Economy, introduced the “Domestic Fuels Act of 2013” (H.R. 1214), which is designed to provide more legal and regulatory certainty to retailers wanting to sell

beerpour

Customers Craving Craft Beer

“Americans are not only responding to greater access to these products, but also to the stories and people behind them,” says The Brewers Association director. The Brewers Association (BA), the trade association representing small and independent American brewers, has released 2012 data on U.S. craft brewing growth. In a year when the total U.S. beer

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Couche-Tard Announces Q3 Results

“We continue to improve our network by adding quality stores, while divesting some stores that do not meet our profitability criteria,” says Couche-Tard CEO. For its third quarter, Alimentation Couche-Tard Inc. has announced net earnings of $142.5 million, up $55.7 million or 64.2%, which equals $0.75 per share on a diluted basis, an increase of

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Convenience Valet Partners With Wholesome Goodness

Convenience Valet has teamed with Wholesome Goodness to introduce a broad assortment of affordable, all-natural and great tasting foods that are “simple, naturally delicious.”  All Wholesome Goodness  foods are made with a nutrition-minded approach, and an emphasis on natural ingredients such as whole grains and fiber and other beneficial nutrients such as antioxidants and Omega-3’s. 

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Bloomberg Proposes Cigarette Display Ban

Tom Briant, executive director and legal counsel for the National Association of Tobacco Outlets (NATO), told CSD that New York City’s proposal “infringes on a retailer’s free-speech rights.” Just a week after his soft drink ban failed, New York City Mayor Michael Bloomberg has embarked on a new proposal to ban cigarettes and tobacco from

ATLAS

Atlas Oil Earns Safest-in-Class Honors

“Safety is something that can’t be compromised,” says Atlas CEO. Atlas Oil has been named 2012 Safest-in-Class by the Michigan Trucking Association (MTA). The company logged 5.4 million miles in the State of Michigan during 2012 with a .37 accident rate to secure the top honors in the tank truck division at the annual MTA

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Pilot Flying J Makes $165 Million Investment

Drivers now enjoy 3,000 Lanes of DEF at the pump. A commitment to making life better for America’s drivers means finding ways—big and small—to make their jobs easier, faster and more convenient. In keeping with that commitment, Pilot Flying J now offers diesel exhaust fluid (DEF) at the pump at 3,000 fuel lanes across the

cargas

Wholesale Costs in Greater Chicago Market Up on RVP Change

By Brian L. Milne, Energy Editor, Schneider Electric The recent transition in gasoline specifications to lower summer-grade emission standards in the Chicago spot market pushed up wholesale costs at terminals in the upper Midwest that will drive retail prices higher in the coming days. Overall, wholesale costs in major metropolitan markets were mixed—higher in the

beverage

Is the Worst Over for Consumer Pessimism?

Some 60% of consumers say they expect gas prices will increase in the coming 30 days. Consumer pessimism related to gas prices and the economy remains high but did not increase in March, according to the results from the monthly NACS Consumer Fuels Survey. While 59% of U.S. consumers once again indicated that they are

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Young Americans Gravitate Toward Ethnic Foods

Young Americans and those with children like to spice things up in the kitchen, according to new research from Mintel on the ethnic foods market. Some nine in 10 adults aged 25-to-34-years-old say they prepared ethnic food at home in the past month versus only 68% of those 65+. In addition, 91% of Americans with

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S’mores Kit

Elk Grove Village, Ill.-based Doumak Inc. has introduced Campfire S’mores Kits, complete with Campfire Regular Marshmallows, premium chocolate and traditional honey graham crackers (16.3-ounce total net weight).  This convenient, all-in-one kit makes 12 delicious, gooey s’mores and is perfect for camping, backyard bbq’s, the beach and the microwave. Campfire  S’mores kits are available in 12-count

WAVE

Dressed To Stand Out

Wave Collection aims to diversify the discount cigarette category and satisfy adult customers with its rich, smooth flavor and stylish packs. Wave Collection’s design is a new addition to the brand family and will be available in California, Louisiana, and Kentucky during the second quarter 2013. Collection complements the brand’s premium quality American blend tobacco.

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High’s Celebration Includes $1.99-Per-Gallon Gas

Free concert tickets, coffee and prizes also greeted customers at the Edgewater High’s grand-reopening celebration. High’s customers had the chance to fuel up for less this morning, March 15. Beginning at 6 a.m. and for the following 107 minutes, customers had the opportunity to purchase regular unleaded gasoline for $1.99 per gallon.  The offer was

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Core-Mark Reports Record Annual Sales

Core-Mark Holding Co. Inc., one of the largest marketers of fresh and broad-line supply solutions to the convenience retail industry in North America, announced financial results for the fourth quarter and year ended Dec. 31, 2012. Highlights included record annual sales of $8.9 billion; record adjusted EBITDA in 2012 and a 30% increase in diluted

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