Tedeschi

Tedeschi Celebrates in Style

With a new store design, a dazzling foodservice program and outstanding customer service, the Massachusetts retailer is CSD’s 2012 Convenience Store Chain of the Year. By John Lofstock, Editor. Few companies can match the rich tradition and deep roots Tedeschi Food Shops has planted in the convenience store industry. In business since 1923, the company’s

JoeCalloway

Calloway Named AWMA Show Keynote Speaker

Expert on customer service and competitive strategy set for opening session. Joe Calloway, a performance coach and advisor who helps great companies improve, will be the keynote speaker at the Opening Super Session of the 2013 AWMA Show to be held March 6-8, 2013 in the Peabody Hotel, Orlando, Fla.  He will speak Thursday, March

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Recycling Program For Cigarette Waste Launches

Santa Fe Natural Tobacco And TerraCycle team to help the environment. Santa Fe Natural Tobacco Co. has teamed up with TerraCycle, a world leader in developing solutions for hard-to-recycle materials, to do something about cigarette butt litter. According to Keep America Beautiful (KAB), 65% of all cigarette butts are disposed of improperly. But thanks to

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Sheetz Sends Trucks to Assist Red Cross

In-store program encourages customer donations. Sheetz Inc. has sent refrigerated trucks to assist the American Red Cross in distributing food to the victims of Hurricane Sandy. In an effort to help those devastated by the storm, the convenience restaurant chain will also collect monetary donations for the American Red Cross, starting Friday, Nov. 16, through

twinkie

Hostess To Close Its Doors

Company blames striking employees for bankruptcy, while unions point to company mismanagement. Hostess Brands, the bankrupt producer of Twinkies and Wonder Bread, is seeking permission from the court to go out of business after failing to get wage and benefit cuts from thousands of its striking bakery workers, the Chicago Tribune reported. A strike that

globe

Crystal Ball Tax Planning

Thanks to the economy and skyrocketing costs, convenience stores are paying more in taxes while, at the same time, costs for everyone are going up. Knowing what tax breaks are available can boost your bottom line. By Mark Battersby, Contributing Editor. Will this be the last year of the Bush-era tax cuts? A number of

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MSA Launches Daily Invoice-Level Shipment Processing for Beverage Industry

Management Science Associates, Inc. (MSA) has gone live with the next generation of its Data@Factory, now processing daily, invoice-level shipment data. Leveraging the proven infrastructure first established in 1993, continuously improved through seven major releases, and currently serving 25 leading consumer products companies for the management of weekly, SKU/store sequence-level shipments, the “NeoCore” Data@Factory addresses

bptruck

BP Settles In Gulf Oil Spill Case With $4.5 Billion Fine

Fine is largest handed down by Department of Justice. BP is set to pay a record U.S. fine to settle criminal claims following the 2010 Deepwater Horizon oil spill in the Gulf of Mexico.  BP agreed to plead guilty to 11 felony counts involving worker deaths in the 2010 Gulf oil rig blowout and will

LovesWeb

Love’s Travel Stops Opens Two New Locations

Drivers will receive double “I Love Rewards” loyalty points at new sites. Love’s Travel Stops (Love’s) has opened two new travel stops in Williston, N.D., at Highway 2 and 42nd Street, and in Leary, Texas, at Interstate 30, Exit 213. Williston sits in the center of the large Bakken oil formation and has seen rapid

roadrunner

Roadrunner Makes Record Donation to St. Jude

More than $131,000 raised for St. Jude Children’s Research Hospital. Dedicated employees and generous customers from Roadrunner Markets helped to raise $131,441 during the 21st Annual Halloween promotion to benefit St. Jude Children’s Research Hospital, one of the world’s premier centers for the research and treatment of pediatric cancer and other deadly childhood diseases. Donations

acquisition

Eby-Brown To Acquire Dearborn Wholesale Grocers

Two Illinois-based companies, servicing the c-store industry, to merge. Eby-Brown Co. LLC, based in Naperville, Ill., has signed a letter of intent to purchase the assets of Dearborn Wholesale Grocers L.P. of Chicago. Servicing retail accounts throughout the Midwest, the Atlantic Coast and the Southeast, Eby-Brown is the largest privately held convenience store distributor in

Hoshilogort

Hoshizaki America Donates to American Red Cross

Donation helps victims of hurricane Sandy. Hoshizaki America Inc. continues to give back to the community by supporting local and national organizations. Recently, Hoshizaki America made a generous financial donation to the American Red Cross to support hurricane Sandy relief efforts along the East Coast. According to the Red Cross, financial donations make the greatest

MEAT

The Facts on Meat Snacks

The meat snack industry has seen unprecedented growth over the past decade. With beef jerky leading the way, the industry has seen double-digit growth in eight of the last 10 years. By Howard Riell, Associate Editor. Meat snacks like beef jerky, meat sticks, nuggets, pork rinds and more have long been convenience store mainstays, but

domino cstore

Domino Food and Fuel Teams With PeopleMatter for Online Applications

Domino Food and Fuel Inc. (www.dominocstores.com), a subsidiary of Clinton, Okla.-based Elmer Smith Oil Co., and PeopleMatter, a comprehensive human resources platform designed specifically for the service industry, announced a collaboration to automate HR processes using PeopleMatter HIRE. With 14 locations, the Oklahoma-based convenience store chain is happily throwing away all paper applications to embrace

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Jiffy Mart Honored As Small Business Of The Year

Jiffy Mart also takes home the 2012 Redevelopment Award at the 6th Annual Carroll County Business Awards. Jiffy Mart & Tevis Motor Fuel, based in Westminster, Md., has been named the 2012 Small Business of the Year by the Carroll County Chamber of Commerce. The award was presented Nov. 8 at the 6th Annual Business

Valerologo

Valero Names New President

Joe Gorder to take the helm in 2013.   San Antonio-based Valero Energy Corp. has named Joe Gorder president and chief operating officer, My San Antonio Online reported. Gorder who serves as Valero’s executive vice president and chief operating officer will transition into his new role as president, effective Jan. 1. In his new position,

LOVES

Chester's Celebrates 2,000 Restaurant Milestone

Chester’s opening at Love’s Travel Stop in Williston, N.D. Chester’s is celebrating passing the 2,000 store milestone with its newest location at the Love’s Travel Stop in Williston, N.D., which is set to open Thursday, Nov. 15. In 1952, W.O Giles founded the Chester’s business, which initially used his patented deep fryers for donuts, and

CustomerServiceLarge

All-Channel Customer Experience Top Priority This Holiday Season

RedPrairie survey finds all-channel customer service is focal point for retailers and their seasonal employees. New survey results released by RedPrairie Corp. found that nearly 60% of retailers say delivering a consistent customer experience across all touch points is their No. 1 priority this holiday season. And to help them meet this goal, 29% of

CIGARS

Serving Cigar Smokers

Little cigars are gaining a loyal following with older demographics based on affordability. By Howard Riell, Associate Editor. Consumption of little cigars, which have lower taxes and fewer marketing restrictions than cigarettes, has increased dramatically over the past three years. And while convenience store retailers can apply the usual merchandising techniques to them, an in-depth

loyaltyLARGE

College Students: A Growing C-Store Customer

“Students with money to spend represent a growing population — and a significant opportunity — worth convenience store marketers’ attention,” says NPD’s director of industry analysis. College students, ages 18-24, made 351.4 million visits to convenience stores (c-stores) and spent approximately $5.2 billion on c-store products in the 12-months ended June 2012, according to a

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Home Beverage Carbonation System

Campbell Soup Co. and SodaStream International Ltd. announced an agreement to license Campbell’s V8 Splash and V8 V-Fusion brands for the SodaStream home beverage carbonation system. SodaStream is a manufacturer and distributer of home beverage carbonation systems, which transform tap water into sparkling water and soda. The system includes a soda maker, a CO2 carbonator,

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Casey's Halloween Promotion Raises $1 Million

Funds go to support St. Jude Children’s Research Hospital. Casey’s General Stores Inc., during the month of October, raised $1,015,466 in support of St. Jude Children’s Research Hospital, far surpassing the original goal of $700,000. Customers showed their support by donating $1 for a pumpkin pin-up at any Casey’s store. In addition to generous customer

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Retailers Appeal Preliminary Ruling In Proposed Swipe Fee Settlement

“We will ask the U.S. Court of Appeals for the Second Circuit to deny preliminary approval due to the legal defects in the proposed settlement,” says NACS CEO. NACS and other named plaintiffs are filing a notice of appeal to challenge last Friday’s ruling by the U.S. District Court for the Eastern District of New

PIZZA

The Pizza Proposition

Staying one step ahead in a competitive marketplace requires planning, knowing your customers and understanding what opportunities exist in the marketplace. Pat Pape, Contributing Editor. Everyone loves pizza. It’s convenient, tasty and usually a good value for the money. “It’s easy, agreeable to all and enjoyable,” said Harry Balzer, chief industry analyst for NPD Group.

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Slow Roasted Coffee

A great coffee experience brings customers back to your store. From premium gourmet coffee to state-of-the-art equipment and personalized marketing support, New Orleans Roast will enhance your store’s current beverage center to deliver that great taste experience and coffee house feel that will bring your customers back time & time again, optimizing your sales potential.

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