Newaygo, Mich. and White Cloud, Mich. welcome new Chester’s locations. Chester’s is celebrating the grand opening of two new stores in Michigan—Hilltop Express in Newaygo and Hilltop Shopping Center in White Cloud. Deliciously crispy on the outside, tender and flavorful on the inside, Chester’s Chicken is marinated, double hand breaded, and cooked to golden perfection. …
Guy Food On The Go
The Ball Park brand, maker of great tasting guy food, is expanding its line of lunch sandwiches. The new handheld varieties are: • Ball Park Pot Roast Sandwich• Ball Park Barbeque Pork Sandwich• Ball Park Double Cheeseburger• Ball Park Bacon Double Cheeseburger• Ball Park Spicy Chicken and Spicy Chicken Double with Cheese• Ball Park Barbeque…
Salt & Vinegar Flavored Sunflower Seeds
THANASI Foods LLC has introduced the addition of BIGS—Heinz Salt & Vinegar flavored sunflower seeds to the BIGS line. Salt & Vinegar has been the No. 1 requested BIGS sunflower seed flavor from the company’s fan base and it’s happy to deliver. The BIGS Heinz Salt & Vinegar Sunflower Seeds became available in October for…
NAG Announces 2012 Scholarship Winners
Three bright young women receive tuition assistance from the National Advisory Group. By Erin Rigik, Associate Editor. The National Advisory Group (NAG) has announced the recipients of its scholarship program, which helps defer the cost of higher education for children of employees who work at NAG-affiliated c-stores. The scholarship recipients were announced at NAG’s 2012…
Driving Retail Opportunities
The NACS Show is my annual reminder of just how much innovation exists among the many talented retailers and suppliers I communicate with every day. I expect this year’s NACS Show to be one of the most interesting I’ve ever attended. While the event has so much to offer, retailers can’t lose sight of the…
Understanding Customer Behavior
Every retailer spends a good portion of his day trying to figure out how best to serve his customers. But frankly, customers and their motivations can throw even the best retailers for a loop. By John Lofstock, Editor. “The customer is always right” is a mantra that convenience store owners hear over and over again.…
Serving Up Satisfaction
Eight service tips for effectively handling customer complaints at retail. By John Lofstock, Editor. A lot of retail best—and worst—practices can be found simply by observing what others are doing. Spirit Airlines recently flew into a big public relations disaster. Sticking to a no-refunds policy, the airline refused to refund the airfare of a passenger…
Wawa Recovers From Hurricane Sandy
As power outages close stores, Wawa works to get back up and running. Following Hurricane Sandy’s wrath, a reported 194 of Wawa’s 601 stores faced power outages Tuesday afternoon—mostly stores in the hardest hit areas of New Jersey, southern Pennsylvania and Delaware, the Philadelphia Inquirer reported. And Wawa was not alone. Some 33 Giant Food…
Lehigh Gas Partners LP Completes IPO
Net proceeds exceed $111.6 million before expenses. Lehigh Gas Partners LP, a Delaware limited partnership, has completed its initial public offering of 6,000,000 common units representing limited partner interests in Lehigh Gas Partners at $20.00 per common unit, according to Reuters. The common units are traded on the New York Stock Exchange under the symbol…
Little Ferry 7-Eleven Aids Storm Victims
Little Ferry, N.J. convenience store meets customer needs despite power outage. In Hurricane Sandy’s wake, the 7-Eleven on Main and Liberty Streets in Little Ferry, N.J. found itself unexpectedly open to storm-battered shoppers on Tuesday, despite a lack of power, the Star-Ledger reported. Initially, the store planned to open its doors just long enough for…