University of Northern Iowa Wins 2012 Krause Challenge

University of Northern Iowa Wins 2012 Krause Challenge

“The purpose of the Krause Challenge is to provide college students with a hands-on experience in the stock market that will benefit them in their future careers,” says Kum & Go president and CEO. Kum & Go has announced that the University of Northern Iowa is the winner of the 2012 Krause Challenge investment competition. [...]

POS in Your Palm

POS in Your Palm

Mobile technology is changing the retail landscape, offering a bevy of options for retailers to consider. By Erin Rigik, Associate Editor. In today’s ever-evolving world of mobile payment technology, anyone with a mobile phone can take credit card payments, from a neighbor running a garage sale to an entrepreneur building a small business. Now, this [...]

Customer Service Is Key

Customer Service Is Key

SavOn convenience stores score exceptionally high on mystery shop reviews for its customer service skills. The convenience store industry has changed its customer service standards the past couple years. Customers expect more out of convenience store employees than ever before, and want some sort of “experience” when they stop by their favorite location. More c-stores [...]

Boiled Side Dishes

Boiled Side Dishes

Champs Chicken offers a variety of side dishes that will let consumers customize meals better: mashed potatoes, macaroni and cheese, seasoned green beans, seasoned corn, cinnamon candied apples, chicken gravy, white pepper gravy and sausage gravy. All of these items are packaged in small portion “boil in bags” that can be prepared on a stove [...]

Chicken Prep Table

Chicken Prep Table

Champs Chicken designed a new, manual breading table that can help retailers get their foodservice prep work done faster. The table has a handle attached to a gear box that makes it almost like an auto sift breading table. Retailers can easily sift breading, breaking down the dough balls while removing unwanted items and dispensing [...]

Wawa’s Boasts a Superior Distribution Center

Wawa’s Boasts a Superior Distribution Center

To help keep its stores stocked with fresh products, Wawa’s high-volume distribution center sports a high-bay chilled warehouse serviced by 16 fully-automated mini-load stacker cranes and a warehouse management system from Swisslog, allowing the dairy to move 42,000 crates of liquid products daily with an accuracy rate exceeding 99.9%. by Patrick Roberts, Contributing Editor The [...]

Eco-Cigs Prepares for Retail Expansion

Eco-Cigs Prepares for Retail Expansion

Industry veteran Roger Grogman joins the Illinois firm to help guide its expansion strategy into new sales channels. Eco-Cigs, Inc., a leading electronic cigarette company, has hired Roger Grogman as their Vice President of Sales & Marketing. Grogman will be responsible for the expansion and growth of the Eco-Cigs brands within opportunistic retail channels. “The [...]

Alimentation Couche-Tard Extends Statoil Offer

Alimentation Couche-Tard Extends Statoil Offer

Alimentation Couche-Tard announces its offer to Statoil Fuel & Retail expires June 20. Alimentation Couche-Tard Inc. waived all conditions under its offer to Statoil Fuel & Retail, including but not limited to the 90% acceptance level as indcated in the offer document dated April 19.  The new extension period will expire on June 20, and [...]

RaceTrac Hosts New Feedback System

RaceTrac Hosts New Feedback System

RaceTrac learns what its customers want through its new feedback program with Mindshare Technologies. RaceTrac Petroleum Inc. teamed with Mindshare Technologies, a feedback management provider, to roll out a new guest survey program for its stores. The feedback system allows RaceTrac to continuously gather feedback and respond to the customer’s needs in real-time to make [...]

Smucker’s Foodservice Updates Its Coffee Program

Smucker’s Foodservice Updates Its Coffee Program

Smucker Foodservice promotes the sale of coffee in retail outlets since more than half of U.S. consumers drink coffee on a daily basis. The company is offering c-stores with more coffee solutions since Smucker’s added the Douwe Egberts Cafitesse Liquid Coffee System to its portfolio. Douwe Egberts has been in the coffee business for more than [...]

Rutter’s Opens 57th Store

Rutter’s Opens 57th Store

New location brings 35 jobs to Loganville, Pa.  The 57th store in Rutter’s Farm Stores expanding chain of local convenience stores opened its doors this week at the intersection of Reynolds Mill Rd. and Susquehanna Trail in Loganville, Pa. The 5,700 square foot store, located just off Route 83 in southern York County, Pa. has [...]

Pan-Oston Receives Domino’s Pizza Teamwork Award

Pan-Oston Receives Domino’s Pizza Teamwork Award

In 90 days Pan-Oston engineered, manufactured and delivered new image counters to six Domino’s stores. Pan-Oston was awarded the Domino’s Pizza Teamwork Award for 2011 at its annual Supplier Summit. By receiving this award Domino’s Pizza recognizes Pan-Oston for its outstanding teamwork and execution of the New Image Counters it engineered, manufactured and delivered within [...]

SymphonyIRI Says Shopper Marketing Is Critical To Retailers

SymphonyIRI Says Shopper Marketing Is Critical To Retailers

SymphonyIRI reports that “shopper-centric” retailers perform stronger than those focused more on the products. SymphonyIRI Group released its latest Times & Trends report, “Shopper Marketing: Every Decision Begins & Ends with the Shopper” for c-store owners to consider. Amazing products, strong advertising and outstanding stores are useless without shoppers. The shoppers in today’s market demand [...]

Doing Deli the Right Way

Doing Deli the Right Way

Convenience store operators have plenty of help when it comes to investing in a foodservice program. By Jim Callahan. I recently read that China’s convenience stores are experiencing double-digit growth in deli sales primarily driven by hot dog sales. But let’s be frank, nobody does hot dogs better than Americans. From the quality of the [...]

Embracing the Changing Retail Environment

Embracing the Changing Retail Environment

Back in 1997 I had the opportunity to sit down with Dave Thomas, the founder of the Wendy’s chain to interview him about his retail strategy. One of the first things he said to me was, “You know why our hamburgers are square? Because we don’t cut corners.” Over the past decade many things have [...]