A proposed rule to reduce sulfur and other chemicals in gasoline, could reduce U.S. gasoline supplies. Last week, a bipartisan group of almost 70 lawmakers sent a letter to the Environmental Protection Agency (EPA), urging EPA Administrator Lisa Jackson to weigh the costs and benefits of a costly proposed rule to reduce sulfur and other…
European Consumers See Contactless as Step to Mobile Payments
2012 set to be the tipping point for mainstream contactless adoption in Europe. Visa Europe has launched its second quarterly Contactless Barometer study results. The Barometer canvassed perceptions of contactless technologies across the UK, Poland and Turkey, based on surveys of 1,700 banked individuals and in-depth panel sessions with around 500 contactless card owners per…
Are Customers Always Right?
As anyone even remotely associated with the service industry will tell you the customer is king. But a new book is challenging that theory and takes a critical look at the true value of disgruntled customers. For example, in a retail setting, the squeaky wheel almost always winds up getting the grease. Customers tend to…
Local Store Marketing: Key Leaders
By John Matthews, founder and president of Gray Cat Enterprises Inc. “It’s not what you know, it’s who you know.” This adage held true in your first job search and still holds true today in business. Building and fostering long-term business relationships not only enable you to be connected to the key decision makers in…
EZ Energy Sells 18 Stations in Lease-Back Deal
The land at two of the gas stations must be purchased before EZ Energy can complete the sale. EZ Energy Ltd., owner of Easy Trip stores, has sold 18 gas stations in the U.S. for $24.5 million in a sale and lease-back deal. The buyer will lease back the properties to EZ Energy USA Inc.…
Cumberland Farms Celebrates the New Year With Free Coffee
Customers welcome in new years with a free cup of Joe. For the fifth consecutive year, Cumberland Farms will offer free coffee starting at 5 p.m. on Saturday, Dec. 31, 2011 until 5 a.m. on Sunday, Jan. 1, 2012. An annual community service tradition, Cumberland Farms encourages customers to stop by any one of Cumberland…
Mobile Technology Leads to Better Customer Experience
Motorola Solutions Survey shows 67% of shoppers agree emerging in-store technologies heighten overall satisfaction. The latest installment of the Motorola Solutions Inc. annual Holiday Shopping Survey highlights that three in four (75% ) surveyed retail associates and managers feel they provide a better in-store customer experience when equipped with the latest mobile technologies. In fact,…
Superior Petroleum Co. and BP Sponsor Holy Family Dining Project
Change for change jars at local c-stores to help fund renovations. In conjunction with BP’s Fueling Communities Program, Superior Petroleum Company is helping to build a new dining room in Holy Family Institute that will be beautiful and functional, and employ a local artist to create a mural that will transform a hallway into a showpiece…
TETCO Donates $50,000 to Returning Heroes Home
Funding will go towards completion of a recreational and therapeutic park for wounded warriors and their families. Christmas just got a little brighter for Returning Heroes Home as the non-profit organization seeks additional funding to complete a $3.4 million, six-acre recreational and therapeutic park to serve wounded warriors and their families. The nonprofit received a…
Consumer Report Shows Holiday Shopping Season Continues
Some 47% of those hitting stores this week plan to redeem newly-received gift cards. The 2011 holiday shopping season will seemingly extend at least another week, as four in 10 Americans plan on hitting the stores over the next few days, according to a new Consumer Reports poll. Of those who will be shopping…