With foodservice taking on an expanded role in convenience stores, retailers can utilize NACS CAFÉ to learn about best practices, new ideas and emerging solutions. By John Lofstock, Editor. Foodservice now accounts for nearly one in every six dollars spent inside convenience stores. Getting foodservice right is no longer just a challenge, it is absolutely [...]
Inline Plastics Corp. introduces a new Sandwich Wedge clamshell container, the newest version of the company’s breakthrough Safe-T-Fresh line of products. The container’s upscale design promotes more attractive product merchandising that highlights the quality of its contents. The perimeter seal design of the containers provides increased product shelf life and better protection of its contents. [...]
Kretek International Inc. has launched Lagunas brand premium imported cigarettes by Djarum in the U.S. The Lagunas blend was developed by an international team from Djarum and Kretek over a two-year period of blending and testing. Lagunas’ taste is characterized by a unique combination of tobaccos from the U. S., Brazil Indonesia, Turkey and Greece, [...]
As expected, the Energy Information Administration’s US retail gasoline price average fell during the week-ended Oct. 24 following an increase during the previous week, and has now moved lower in seven of the past eight weeks. For the final week of October, we’re likely to see an increase in the average although wholesale gasoline prices [...]
“Our leadership role in the EV Project allows us to continue offering what our guests need and expect while also participating in a meaningful way in our nation’s explorations of energy independence,” says Cracker Barrel CEO. Cracker Barrel Old Country Store and ECOtality, a provider of clean electric transportation and storage technologies, have unveiled the [...]
“The fact that this is the 10th year in a row that our employees have rated us so highly says a lot about our culture and the spirit of teamwork and respect that exists throughout our company,” says Sheetz’ CEO. Sheetz Inc. has been named one of 2011′s Best Places to Work in Pennsylvania. [...]
Johnson brings more than 20 years of marketing and business development experience to Heineken USA’s Regional Marketing team. Heineken USA has appointed Darrell Johnson as senior director, regional marketing. In his new role, Johnson will report to Kheri Tillman, vice president of trade marketing and sales strategy, and will be responsible for leading the regional [...]
An example of why addressing customer complaints in the age of social media is vital to your business. In today’s social media driven world, customer service is key to positive word-of-mouth, no matter the size of your chain or the scope of the complaint. If you doubt the seriousness of addressing customer complaints in a [...]
Despite the additional perks a store might offer, basics such as store cleanliness and eye-catching signage most impact customer impressions. For its new research, Innovation Trends, Attitudes and Opportunities, IDDBA commissioned Datassential to explore consumer attitudes and interest in various forms of innovation. A key insight from the report is that for today’s grocery shoppers, [...]
A bigger grocery section and conveyor belts at the checkout are just some of the features the new location provides. Nice N Easy Grocery Shoppes debuted its newest and largest prototype location in Brewerton, N.Y., this week, Syracuse.com reported. The new 6,700-square-foot store at 5565 Bartell Road comes as local residents, who were without a [...]
Fall schedule includes more than 38 blood drives open to the public. This fall Wawa is encouraging customers to join it in helping the American Red Cross save lives by donating blood at one of the more than 38 Wawa sites hosting a blood drive. The blood drive began Oct. 3 and will continue through [...]
While 7-Eleven wants a zoning law changed to accommodate its new store, Zoning Board officials insist the regulation is there for a reason. 7-Eleven is taking on Huntington, N.Y., as it fights for the right to build a new 2,600 square foot 7-Eleven in the town on 25A and Waterside. Unfortunately zoning laws are getting [...]
By John Matthews, founder and president of Gray Cat Enterprises Inc. When it comes to managing a profitable operation, knowing the key financial drivers of the store is paramount. Developing a “Four-Wall Analysis” is a helpful tool to better understanding both revenue projections as well as variable and fixed expenses. Few operators take the time [...]
By John Matthews, founder and president of Gray Cat Enterprises Inc. You may think about your business 24/7, but chances are your customers do not. Hard to believe, right? I am a big believer that the successful businessperson is always considering how they can “connect the dots” for their customers more easily so that their [...]
Three generations of exceptional leadership and a keen focus on employees help the family business reach this distinctive milestone. By: John Lofstock, Editor. To understand the history of the convenience store and petroleum industry is to understand the individual success stories that helped build our great nation. Each company has a unique story, but their [...]