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Valero Launches Mystery Shopper Program

Stores will be evaluated three times a year to ensure customer needs are met and employees are providing a positive retail experience. By Erin Rigik, Associate Editor. Valero has partnered with Maritz Research to launch a new mystery shopping program, called Commitment to Excellence. As part of the new program, each of the company’s Valero,

ez

EZ Energy Bolsters the Easy Trip Brand

Fresh after moving into its new headquarters, the Ohio chain is reimaging company-owned stores, enhancing its foodservice program and signed a deal to acquire 30 more properties this fall. By Erin Rigik, Associate Editor. In conjunction with its fourth anniversary year, EZ Energy USA Inc. is prepped for an aggressive expansion of both its store

frozen

Frozen Beverages Appealing to Younger Consumers

New products, flavors and sweeteners have helped energize sales. ew market research from Y-Pulse LLC shows that today’s preteens and teens are interested in more sophisticated and trendy beverages, including those served up in convenience stores and even their school cafeteria. In a recent online survey, Y-Pulse asked middle and junior high school students to

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Sheetz Expands Pennsylvania Operations

Sheetz adds a new store to the Pittsburgh community. Sheetz opened a new store in the Pittsburgh area on Aug. 11.  This new location sits at 3457 William Penn Highway. Excitement for this store has been heightened with a contest for the first 50 people in line when the doors open.  These lucky customers won

7elevenstore

Traveling With 7-Eleven

 7-Eleven expands its line of travel-size products to help vacationers this season. In today’s world of baggage fees, long security lines and restrictions on what can be carried onto the airplane, few U.S. travelers would use the words “travel” and “convenience”  in the same sentence. But to make life on-the-go a little easier, 7-Eleven Inc.

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Rutter’s Trains Through the Web

Rutter’s Farm Stores now trains its new employees through online training services having teamed with both Ready Training Inc. and Targeted Solutions. Rutter’s Farm Stores has launched a new partnership to bring online training services to its employees. The company will work with Ready Training, Inc, a full-service online training company, and Targeted Solutions, a

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Attracting and Keeping 18-34-Year-Old Consumers

Do you fully understand your core demographic of 18-34 year old shoppers? Wonder about their price sensitivity toward key products like foodservice and beverages? Join us at the 2011 National Advisory Group (NAG) conference, September 10-13th to hear an exclusive MSA report from its pioneering cciPanel, the consumer research field’s first mobile panel to capture

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Is Groupon Right for Your Business?

A growing debate continues as to whether Groupon, and other daily deal sites like Living Socialare good for businesses or are they a quick-fix marketing solution in a sluggish economy yielding short-lived, expensive, false hope. While the jury is still out, there is no debating that the daily deal phenomenon continues to grow in popularity.

New Cig2o water vapor e-cigarette with new c-store      display

Premium E-Cigarettes

Kretek International Inc. offers a new line of CIG2O e-cigarette products. The CIG2O rechargeable water vapor cigar was developed in the U.S. for Kretek by Spark Industries. CIG2O e-cigarettes were successfully launched in smoke shops early in 2010. The strength of adult consumer response led to the current nationwide roll out. The initial product line

Cefco

CEFCO Opens Prototype Unit in Texas

A crowning achievement of the CEFCO organization, the new store is the next generation of store design and guest experience. It incorporates a number of innovative operational enhancements made possible by an open, fresh design with modern treatments and upgraded finishes. “We are tremendously proud of what the newest CEFCO store means to the organization,”

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Are Your Stores Compliant with the Americans with Disabilities Act (ADA)?

Is your chain meeting the rigid ADA compliance standards? Many operators think they, but are not and as a result find themselves facing federal fines and even litigation. Join us at the 2011 National Advisory Group (NAG) conference and hear from M. Bradley Gaskins, a leading accessibility architect who specializes in helping retail operators, including

valero

Valero Donates $3 Million to Feeding America

Valero Energy Corp. has donated $3 million to Feeding America, as part of its “Fill Up to Fight Hunger” campaign. Motorists across America fought hunger in their communities simply by filling up with fuel at participating Valero-branded outlets for the past three months. For each 8-gallon fuel purchase made at a participating Valero outlet, Valero

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The Pantry Partners with Western Union

The Pantry Inc., which operates more than 1,600 convenience stores in 13 states, reached an agreement with Western Union to provide an in-lane money-transfer service, Western Union goCASH, at its Kangaroo Express Stores. The new service enables consumers to pay for a domestic or global money transfer while shopping at more than 1,650 Kangaroo Express

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Employee Unionization: Is Your Chain Ready?

How versed are you on current labor laws regarding union organizing? Do you know about the rules changes in regulations occurring within the National Labor Relations Board (NLRB) and the Department of Labor? Do you have a strategy plan for maintaining positive employee relations and effective union organizing strategies and tactics? If not, plan on

MDA July 20 2011

National Coalition of Associations of 7-Eleven Franchisees Boosts Charitable Funding

The National Coalition of Associations of 7-Eleven Franchisees announced that it has helped raise nearly $750,000 this year for two of its charitable partners, Hire Heroes USA and the Muscular Dystrophy Association (MDA). Hire Heroes is a non-profit organization offering transition assistance, job search assistance and job placement services to those veterans injured or disabled

fueling awareness

Fueling Awareness Pink Ribbon Apparel Campaign Back for October 2011

GKdirect (formerly Lion Uniform Group) is excited to once again offer pink ribbon apparel this year for the annual Fueling Awareness, an Industry United for a Cure campaign. In workplaces across the country, employees will wear company-branded pink ribbon Awareness Apparel to show their commitment to a cure for breast cancer. Many convenience stores large

FRENCH's-SAUCE

Sweet Chili Sauce

Sweet, tangy and spicy, Frank’s Redhot Sweet Chili Sauce is an easy and authentic way to add Asian flavor to menus. Made with authentic Thai chili peppers and garlic, this versatile chili sauce can be used to spice up any dish. From dipping sauces to dressings and glazes, it delivers a perfectly balanced kick of

TAYLOR

Carbonated Beverage Freezer

Taylor Co.has introduced the next generation in the Crown Series, the Model C314 Frozen Carbonated Beverage (FCB) Freezer. This modular, counter-top freezer is designed to dispense carbonated slush product in a convenient, pressurized or optional non-pressurized system. Offer your customers four flavors served from lighted, clear plastic dispensing doors to help drive impulse sales. Robust, direct

candy

New Dates for the 2012 Sweets & Snacks Expo

One week after the National Restaurant Association announced new dates for its annual conference, the National Confectioners Association, sponsor of the SWweets & Snacks Expo, said that the dates of the 2012 EXPO have changed to May 8-10 in an effort to avoid G8 Summit activities happening later in the month. Last week, NATO announced

conphil

ConocoPhillips Begins Rolling Out KickBack Loyalty Program

ConocoPhillips is officially rolling out the KickBack Points Coalition Loyalty Program to branded marketers through a series of Road Show meetings starting today in Seattle. The meeting in Seattle will be the first of 28 Road Show meetings starting on the West Coast, before moving into the other ConocoPhillips markets. This program is a turnkey

aloha

Aloha Petroleum Unveils C-Store Prototype

Aloha Petroleum Ltd., the Hawaii-based gas retailer and convenience store operator, has unveiled the first ‘ground-up’ version of a new prototype design for its convenience store-fuel sites that highlights the chain’s local roots. Designed by CBX, the strategic branding and retail design consultancy, the 3,000-square-foot store and adjoining gas islands with five pumps opened in

whitewave

Enhance Your Coffee Condiments

With coffee becoming such an important part of the foodservice offering at convenience stores, retailers need to differentiate their coffee bars to stand apart from the crowd. International Delight’s CoffeeHouse Inspirations can do just that as it introduces real dairy half & half that optimizes and streamlines the coffee bar. International Delight’s CoffeeHouse Inspirations Half

tops-markets

Tops Markets Selects Partners with Retalix

Tops Markets LLC, a 132-store grocery chain based in Williamsville, N.Y., has selected Retalix’s StoreLine point-of-sale (POS) software application to lower the cost of ownership and increase the functionality of its front-end operations. Mike Metz, vice president of information technology at Tops, said he was looking to upgrade its legacy POS software as part of

Rutters

Rutter’s Expands its Foodservice Menu

Rutter’s Farm Stores’ exceptionally diverse menu is expanding to include sloppy Joe sandwiches and chicken wings. Chicken wings are now available 24 hours a day, 7 days a week at most of Rutter’s 56 Central Pennsylvania convenience stores. The wings are available in quantities of 6 or 12 and in 3 flavors: original, hot and

space

Outer Space: The New Untapped Fuel Market?

Looking for the next untapped growth market? Try outer space. If humans are ever to live and explore in deep space for extended periods, space gas stations may prove a vital necessity. Toward that end, NASA has awarded contracts to four companies with plans to study how to store and transfer fuel in space, Space.com

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