With today’s modern technology solutions—and in an economy where every dollar counts—there’s no reason stores should endure employee theft. Thanks to advancements in integrated point-of-sale (POS) systems retailers are not only reducing shrink, but are able to reward customer loyalty in real time, speed up the foodservice line, upsell products to boost incremental sales and [...]
Energy by the Numbers Although 2009 was the second year in a row of unusual weakness in liquid refreshment beverages’ performance, the worst may be over, said Michael Bellas, chairman and CEO of Beverage Marketing Corp. “Beverages are likely to be one of the first categories to benefit with a job-led economic recovery because they [...]
Proper Handling Quality counts—especially with tobacco, something c-store operators had better keep in mind. Kevin Paige, owner of three Butthead’s Tobacco Emporiums in Danbury, Conn., said he is trying to distance himself from the c-store channel when it comes to tobacco. “Although I operated my own c-stores for over 20 years, I don’t think the [...]
Just when you think you know everything about the mercurial business of tobacco, a bit of trivia comes along that gets your attention. Distributors and retailers have had reams of information to study in the past two years as major changes in legislation, taxation and consumer habits have forced domino-effect adjustments. Manufacturers, chain executives, category [...]
A Closer Look at Who’s Trading Down According to Mintel International, 80% of smokers polled said it’s worthwhile to have a quality cigarette, which is contributing to sales of premium cigarettes. Other factors influencing sales include: • 51% of smokers have one preferred brand they always like to buy. • Less than 2% of smokers [...]
Amid all the chaos of legislation, regulation and taxation, it’s good to have tobacco category managers like Gate Petroleum’s Matt Hieb. Hieb’s approach to his chain’s market-leading cigar performance is calm and measured, driven by data, common sense and manufacturer promotions. In 225 locations throughout six southeastern states, Gate’s cigar offering exceeds the southeast market [...]
Americans want it, but lots of operators are nervous about it. That’s why working with distributors and training employees on how to handle chicken is so important. Consumers have very definitely stated preferences for chicken items, which is why chains like Wawa feature chicken prominently on their menus. For example, the Pennsylvania-based operator features chicken [...]
The coming of summer means a lot of things—chief among them an insatiable hunger for hot dogs, burgers, sausages and brats. No c-store foodservice program is complete without them or the opportunities they represent. “Who doesn’t like a hot dog?” said Kim Loniecki, director of branded foodservice for Wesco Inc. in Muskegon, Mich. “When you’re [...]
At a Glance: NOCO Express With 32 locations in Western New York and Rochester, NOCO Express is among the most recognized fuel brands in Western New York. The oil company has a 77-year history of providing fuel, lubricants and home heating oil to the market. Founded: 1933 Convenience Store and Fuel Brand: NOCO Express Jobber [...]
A baker puts two muffins in an oven. The first muffin turns to the other and says, “Boy it’s hot in here.” The second muffin screams, “Yikes, a talking muffin.” Hopefully convenience store chains are not nearly this surprised when it comes to this month’s PCI deadlines. However, at the NACStech conference in April, several [...]
With energy costs soaring and customers rewarding sustainable behaviors, many convenience store chains are realizing the need to upgrade stores to be more energy efficient. World marketed energy consumption is projected to increase by 44% from 2006 to 2030, according to the U.S. Energy Information Administration (EIA). The increase could hit c-store retailers especially hard [...]