Controlling Operating Costs

From escalating utility costs and credit card fees to labor and looming PCI deadlines, retailers have their hands full with a host of issues that are impacting their businesses. No issue is as complex and timely as PCI compliance. The stakes in the PCI game are high and, as 2010 approaches, c-store operators need to

Investing in a Foodservice Future

At first look, boosting business with breakfast sales may seem like a strange idea in these tough economic times as today’s high unemployment means fewer workers stopping for breakfast en route to work. The fact that teenagers and men between the ages of 18-35, who are some of the c-store industry’s most frequent visitors, have

Fighting Credit Card Costs

Is there relief ahead for exorbitant credit card fees? The answer is yes. But first, there’s a fight to be fought. According to NACS in Alexandria, Va., credit card payments have grown from 21% of transactions in 1995 to 49% today, with the trend expected to grow to more than 50% by next year. The

New Regulations on Tobacco from the FDA

Over the past six months since the U.S. Food and Drug Administration (FDA) began wielding its new powers to regulate cigarettes, smokeless and roll-your-own tobacco, the implementation of the law has been anything but smooth. Even though Dr. Lawrence Deyton, the FDA’s new head of the Center for Tobacco Products, announced several times during “Listening

Employee Appreciation Goes A Long Way

Carl Singleton has had a whirlwind career, rising through the ranks at Worsley Operating Corp. His colleagues describe him as a “force to be reckoned with” who has made a positive impact on his company since joining the team in 2006. Singleton embarked on his career in the c-store industry 14 years ago, beginning as

Nice N Easy Celebrates in Style

In a gala befitting the industry’s oldest and most prestigious retail award, Convenience Store Decisions and more than 150 industry retailers and suppliers honored Nice N Easy Grocery Shoppes as the 2009 Convenience Store Chain of the Year at the Wynn Hotel’s venerable Daniel Boulud restaurant in Las Vegas. Nice N Easy, the Canastota, N.Y.

NACS Showcases Cool New Products

Cool Products Unveiled The top new items viewed by retailers at the NACS Show include: • Dippin’ Stix Healthy Snacks, Reichel Foods Inc. • Pringles Extreme Peggable Bags, Procter & Gamble Distributing Co. • Eclipse ELS, ElectraLED Inc. • Stride Gum, Cadbury North America • Dole Fruit Bowls in a Clear Merchandise Glide, Dole Food

Pennington Prospers with Pizza

Inside the Numbers What do one million personal-size pan pizzas add up to? According to the folks at Hot Stuff Foods, about 550,000 pounds in all. It includes 250,000 pounds of dough, 150,000 pounds of custom blended cheese and 62,500 pounds of sauce, plus the meat toppings and vegetables. One million personal-size pan pizza boxes,

Lessons Learned from Challenging Year

There’s no doubt that 2009 will go down as one of the most challenging years ever for the convenience store and petroleum industry. Combined with the poor economy that plagued marketers all year, credit card fees and tobacco regulations added fuel to a fire that, quite honestly, was already burning out of control. For this

Frontline Reversal of Fortune

EDITOR’S NOTE: CSD AND HR CONSULTANT MEL KLEIMAN WILL PRESENT THE SECOND ANNUAL HR STUDY, FEATURING EMPLOYEE TRENDING DATA AND A STORE EMPLOYEE SALARY OVERVIEW, IN THE JANUARY 2010 ISSUE OF CONVENIENCE STORE DECISIONS. Just a short 18 months ago, most convenience retailers were desperate for frontline workers and, on most days, priority one was to

Fuel Rises Regionally

Brian L. Milne, Refined Fuels Editor, Telvent DTN   Retail gasoline prices in California gained during the Thanksgiving Day holiday weekend, and are poised to move higher after wholesale prices in the state’s fuel market moved up sharply on aggressive buying. The increase in the Golden State’s gasoline prices halts a trend for decreasing values

Kum & Go Helps United Way Campaign

  Kum & Go was among 14 central Iowa companies and organizations that increased its yearly contributions to the United Way campaign this year-collectively the companies increased donations 10% compared to last year, the Des Moines Register reported.    Pacesetter organizations, such as Kum & Go, conduct early campaigns and pledge to increase their United

Couche-Tard Acquires Arizona Fuel Terminals

  Alimentation Couche-Tard Inc. has signed an agreement through one of its subsidiaries to acquire 16 fuel terminals in Phoenix from BP West Coast Products LLC.   “The Phoenix Terminal is an excellent asset with outstanding employees who manage a very high quality operation. Strategically, this acquisition will add efficiencies in our fuel supply chain

MetroSplash Welcomes New CEO

  MetroSplash Systems Group Inc., a leader in fuel-based loyalty solutions, has appointed Patrick Cummiskey as its new chairman of the board and CEO.   A MetroSplash board member since November 2008, Cummiskey is well-known in the industry and has expertise in transaction processing for the supermarket, convenience store and petroleum markets.   “MetroSplash is

7-Eleven Taps RKF as Exclusive Leasing Representative

  Robert K. Futterman & Associates LLC (RKF), an independent real estate firm specializing in retail leasing, investment sales and consulting services, has been retained as the exclusive retail leasing representative in Manhattan for 7 Eleven Inc.   7-Eleven, the world leader in convenience retailing, is expanding its presence in the New York metro area

Could Philip Morris Be Considering E-Cigarettes?

  Philip Morris, the biggest maker of tobacco cigarettes in the U.S., reportedly is in talks with Ruyan Group, which manufactured the original electronic cigarette in 2005, OfficalWire reported yesterday.   Now that the FDA has the authority to regulate the tobacco industry, Philip Morris could be looking to gain controlling interest over the products

Valero to Permanently Close Delaware City Refinery

  Valero Energy Corporation plans to permanently shut down its Delaware City refinery due to financial losses caused by very poor economic conditions, significant capital spending requirements and high operating costs.   The shutdown will affect about 550 employees at the plant. Valero notified refinery employees of the impending shutdown on Nov. 20, and has

Moody’s Ups 7-Eleven Rating

  Moody’s Investors Service increased its ratings outlook on 7-Eleven Inc. to positive, noting the c-store chain has seen improved results despite the recession, The Wall Street Journal reported.   7-Eleven, which has some 6,200 stores in the U.S. and Canada and is owned by Seven-Eleven Japan Co., reports an annual revenue of about $17

Couche-Tard Profit Hurt By Gas Margins

  Alimentation Couche-Tard released its second quarter results, reporting net earnings of $88.2 million, down $9.4 million or 9.6%.   The drop was a result of a 9.10 cents per gallon decrease in motor fuel gross margins in the U.S., which had an estimated impact of more than $65 million before income taxes.   During

Gasoline Prices Edging Higher into December

By Brian L. Milne, Refined Fuels Editor, Telvent DTN   Retail gasoline prices are moving higher across most of the country as Americans finalize travel plans for the Thanksgiving holiday. AAA expects a 2.1% increase in automobile travel of 50 miles or more from home with this year’s holiday compared with 2008, projecting 33.2 million

Hot Stuff Foods Introduces Hot Stuffed Stix

  Hot Stuff Foods has rolled out new Hot Stuffed Stix, a mozzarella-stuffed breadstick dusted with a light parmesan cheese coating, to complement  Hot Stuff Foods’ multi-day-part foodservice initiative and commitment to providing busy consumers with quality on-the-go items.     “Our Hot Stuffed Stix is the perfect product addition for our franchise partners who are

ACI Warns Families About Interchange Fees

  The American Consumer Institute (ACI) has released a ConsumerGram detailing the negative effects that high credit card fees (interchange fees) have on families across the country, MarketWatch reported.   The report comes shortly before one of the biggest shopping days of the year.   “Holiday season is right around the corner. As many American

Casey’s Buys Nine Bullseye Locations

  Casey’s General Stores Inc. has entered into agreements to purchase nine convenience stores in Missouri owned by PICS Marketing Inc. and Ridgerunner Properties LLC.   The stores are currently operated by Cox Oil Company Inc. under the Bullseye banner, and will be immediately rebranded to Casey’s. Cox Oil will continue to operate nine other

7-Eleven Taps Tom Gerrity

  Tom Gerrity, who has led 7-Eleven Inc.’s foray into private-label packaged food while supervising the grocery category, will now focus his merchandising efforts solely on the company’s growing 7-Select line of products.   As the new senior product director for private label products, Gerrity will oversee product development across all categories in the store.

Love’s Ranks 15th On Forbes List

  Love’s Travel Stops & Country Stores has made Forbes magazine’s list of America’s largest private companies for the 10th consecutive year.   This year Love’s was listed as No. 15, a jump from No. 25 last year. The rankings are based on 2008 revenues.   “We’re proud to be an Oklahoma company that has

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