Controlling Operating Costs

From escalating utility costs and credit card fees to labor and looming PCI deadlines, retailers have their hands full with a host of issues that are impacting their businesses. No issue is as complex and timely as PCI compliance. The stakes in the PCI game are high and, as 2010 approaches, c-store operators need to

Investing in a Foodservice Future

At first look, boosting business with breakfast sales may seem like a strange idea in these tough economic times as today’s high unemployment means fewer workers stopping for breakfast en route to work. The fact that teenagers and men between the ages of 18-35, who are some of the c-store industry’s most frequent visitors, have

Fighting Credit Card Costs

Is there relief ahead for exorbitant credit card fees? The answer is yes. But first, there’s a fight to be fought. According to NACS in Alexandria, Va., credit card payments have grown from 21% of transactions in 1995 to 49% today, with the trend expected to grow to more than 50% by next year. The

New Regulations on Tobacco from the FDA

Over the past six months since the U.S. Food and Drug Administration (FDA) began wielding its new powers to regulate cigarettes, smokeless and roll-your-own tobacco, the implementation of the law has been anything but smooth. Even though Dr. Lawrence Deyton, the FDA’s new head of the Center for Tobacco Products, announced several times during “Listening

Employee Appreciation Goes A Long Way

Carl Singleton has had a whirlwind career, rising through the ranks at Worsley Operating Corp. His colleagues describe him as a “force to be reckoned with” who has made a positive impact on his company since joining the team in 2006. Singleton embarked on his career in the c-store industry 14 years ago, beginning as

Nice N Easy Celebrates in Style

In a gala befitting the industry’s oldest and most prestigious retail award, Convenience Store Decisions and more than 150 industry retailers and suppliers honored Nice N Easy Grocery Shoppes as the 2009 Convenience Store Chain of the Year at the Wynn Hotel’s venerable Daniel Boulud restaurant in Las Vegas. Nice N Easy, the Canastota, N.Y.

NACS Showcases Cool New Products

Cool Products Unveiled The top new items viewed by retailers at the NACS Show include: • Dippin’ Stix Healthy Snacks, Reichel Foods Inc. • Pringles Extreme Peggable Bags, Procter & Gamble Distributing Co. • Eclipse ELS, ElectraLED Inc. • Stride Gum, Cadbury North America • Dole Fruit Bowls in a Clear Merchandise Glide, Dole Food

Pennington Prospers with Pizza

Inside the Numbers What do one million personal-size pan pizzas add up to? According to the folks at Hot Stuff Foods, about 550,000 pounds in all. It includes 250,000 pounds of dough, 150,000 pounds of custom blended cheese and 62,500 pounds of sauce, plus the meat toppings and vegetables. One million personal-size pan pizza boxes,

Lessons Learned from Challenging Year

There’s no doubt that 2009 will go down as one of the most challenging years ever for the convenience store and petroleum industry. Combined with the poor economy that plagued marketers all year, credit card fees and tobacco regulations added fuel to a fire that, quite honestly, was already burning out of control. For this

Frontline Reversal of Fortune

EDITOR’S NOTE: CSD AND HR CONSULTANT MEL KLEIMAN WILL PRESENT THE SECOND ANNUAL HR STUDY, FEATURING EMPLOYEE TRENDING DATA AND A STORE EMPLOYEE SALARY OVERVIEW, IN THE JANUARY 2010 ISSUE OF CONVENIENCE STORE DECISIONS. Just a short 18 months ago, most convenience retailers were desperate for frontline workers and, on most days, priority one was to

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