When Grocery Meets Gas, Customers Swoon

When Grocery Meets Gas, Customers Swoon

Terry Johnson figured the Uppy’s convenience store chain was on to something good when folks started chatting to each other at the gas pumps. "Nobody does that, unless you know somebody else," said Johnson, vice president of marketing at the Richmond, Va.-based Uppy’s. "It’s kind of like when you’re in an elevator—you just don’t talk [...]

Altria Lands UST

Altria Lands UST

On paper Altria Group’s estimated $11.7-billion deal to acquire UST Inc. is a deal for the ages that will meld its powerhouse Marlboro line with the immensely popular Skoal and Copenhagen smokeless tobacco brands. The combination of Altria, parent company to Philip Morris USA, and UST, creates the premiere tobacco company in the U.S. with [...]

What’s your “WOW” Factor?

What’s your “WOW” Factor?

A retailer needs three elements to deliver great service: a warm welcome, a magic moment and a fond farewell. These elements are fundamental for companies like Ritz Carlton and Disney, as well as the growing chain of Waffle House restaurants. Disney, of course, has been a leader in customer service for decades, having more or less [...]

Overcoming Adversity

Overcoming Adversity

Good things happen to good people. That’s an axiom we’ve all heard from the moment we were able to distinguish right from wrong. For Jeff Morris, president and CEO of Alon USA, that was a concept he struggled to wrap his brain around eight months ago. Morris has enjoyed a reputation as a great leader [...]

Next Generation Organic Dairy

Next Generation Organic Dairy

Next Generation Organic Dairy announces the addition of probiotic cheese sticks to their current line of dairy products.  The cheese is formulated with the immune boosting probiotic GanedenBC30 (Bacillus coagulans GBI30, 6086) which overcomes the shortcomings of other probiotics by withstanding food manufacturing, extreme temperatures, and product shelf life.   The cheese sticks are the [...]

R.J. Reynolds

R.J. Reynolds

  “Face the future – join themovement” – R.J. Reynolds campaign to transform the tobacco category through innovation will showcase bold new ideas at NACS 2008 – tomeet the changing needs of adult tobacco consumers.

World-Class Service and Support

World-Class Service and Support

Piccadilly Circus Pizza has been there from the beginning, bringing new and innovative food programs to the convenience store industry since 1977. Piccadilly has grown steadily from a few standalone restaurants to nearly 1,400 locations in convenience stores across the country. Our philosophy has always been to "Keep it Simple," while providing the highest quality [...]

Frozen Goodness

Frozen Goodness

Hoshizaki America Inc. manufactures complete lines of ice makers, dispensers, refrigerators/freezers and related accessories to help convenience store operators enhance their businesses. Our features include: The CycleSaver Design * Hoshizaki cubers produce the same quantity of ice in half as many cycles as competitive brands.  * Fewer cycles per day results in increased life & [...]

The Slimline Countertop Holding Drawer

The Slimline Countertop Holding Drawer

APW Wyott announces a new addition to its popular holding drawer line, the HDDS-Half, a slimline countertop half-size holding drawer. The HDDS-Half contains two half size slim drawers and is the perfect answer for doubling your holding capacity in a small amount of space. Thanks to its slim design, the HDDS-Half allows multiple products such [...]

Fiscal Systems

Fiscal Systems

Managing data and identifying potential breaches in data security are core concerns for convenience retailers of all sizes. What makes PCI so difficult is that it is not a single solution, but rather a lengthy commitment to upgrading and managing network systems. If an organization doesn’t know that they need to be PCI compliant, or [...]