Retention of Frontline Employees


» More careful selection in hiring (57%)
» Better compensation and benefit (50%)
» Tuition reimbursement (47%)
» Improved training programs (45%)
» Better orientation programs (39%)
» Adoption of a casual dress code (38%)
» Flexible hours and schedules (33%)
» Providing health insurance (29%)
» Exit interviews (28%)
» Profit-sharing (17%)

Source: The Hay Group

Retention: What Employees Say They Want employees surveyed at 378 firms said these retention practices by employers are most  important to them:

  » Opportunity to learn new skills
  » Coaching and feedback from boss and supervisors
  » Type of work
  » Abilities of top management
  » Recognition of a job well done
  » Respectful treatment
  » Training
  » Salary

Source: Manchester Partners

 

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