The roller grill has evolved. Today’s versatile roller grills cook up and merchandise a lot more than just hot dogs. Roller grills are a great way to prepare and merchandise a growing number of foods in convenience stores. In fact, operators are finding that roller grills are much more versatile than once thought. Not long [...]
Nice N Easy’s foodservice expert took its programs to the next level by applying a more scholarly approach. By Kate Quackenbush, Associate Editor Jack Cushman has made foodservice the focus of his education and careerand pizza is his forte. He received his Ph.D. from Kansas State University in Hotel, Restaurant, Institutional Foodservice and Dietetics. He [...]
QSR Pal’s Sudden Service expects and gets outstanding results from a well-trained workforce ofstrategic thinkers. by Dave Scopinich, Contributing Editor Pal’s Facts Pal’s has lost just four general managers since 1981—the last one left in 2000 to buy his own restaurant. Pal’s President and CEO Thom Crosby calls today’s young workers "part of the best [...]
A decade ago, RJ Reynolds took a journey to the center of its Doral brand, located its DNA, and began rebuilding it from the inside out. For convenience retailers, there is much to be learned from the example. Flash back to that infamous Friday in 1993, when Philip Morris took swift and dramatic action to [...]
Outfit your employees with stylish, comfortable shoes that can prevent slip-and-falls. One of the leading causes of employee injuries is slip-and-fall accidents. All the safety procedures in the world can’t protect a company from a momentary lapse that results in an employee taking a spill on a slippery floor, but a simple footwear program can [...]
A new addition to 7-Eleven’s coffee bar targets the road warrior: spill-protection wipes. There’s nothing more frustrating for a “road warrior” than to stain a freshly-pressed shirt or suit coat with a splash of hot coffee. And 7-Eleven Inc. knows it. The retailer that began offering hot-to-go coffee in convenience stores almost 40 years ago [...]
New products, new segments and new approaches to merchandising help Alabama’s Shop-A-Snak boost sales and maximize variety in each area of the cooler. Shop-A-Snak Food Mart Inc. made the decision two years ago to wrap its arms firmly around the beer customer. The Birmingham, AL-based chain of 37 convenience stores expanded its mix by increasing [...]
Reclaiming water helps car wash operators cut costs substantially and reinforce their reputation as being good neighbors. By Bill Donahue, Editor Last summer, as a cameraman was setting up his tripod at a car wash/convenience store in the Las Vegas area, Jon Athey knew it probably wasn’t a positive development. There, an associate producer for [...]