Water is vital to sustain any life, whether it be that of a human, an animal or a beverage category. Despite a furious wave of new item introductions in every beverage sub-category, consumers always seem to return to their colorless, odorless and tasteless master. "Our total water category from prior year is up 18%," says…
efficiency expert
Mary Vinson knew she was facing an uphill battle the day she started working for Donnini Enterprises (Lake Park, FL). Her job, simply put, was to install a back-office accounting system using the state-of-the-art computers the company purchased a year earlier. Just hours into her tenure Vinson faced her first daunting challenge: opening the boxes…
didnt make it to vegas
Let CSD share some of the NACS Show highlights. The saying goes, “What happens in Vegas, stays in Vegas.” That is unless you’re a category manager who waited patiently to attend the NACS show in Sin City after it was delayed two weeks and relocated from its original host city,New Orleans, as a result of…
The Convenience Store Foodservice Show
April 6-8, 2006 The Intercontinental Hotel Atlanta, GA On the menu… Track 1: The Building Blocks of Foodservice Case studies of retailers that are taking Coffee, Fountain/FCB, Roller Grill and other foodservice “jumping off points” to new levels and new directions. Track 2: The Foodservice Supply Chain Learning how to make the supply chain safer…
celebrating new beginnings
At the recent Anheuser-Busch symposium for trade journalists, Bob Lachky, executive vice president of global industry development, said among the many reasons for the brewer's success is innovation, aggressive marketing and keeping its product line fresh. Convenience Store Decisions is proud to share those same values. To kick off the new year, CSD has hit…
the power of one
One manager, one employee or idea can make a difference in customers’ lives. Some psychologists say that every day, more of us feel less effectivethan we used to feel. Even relatively minor things, such as trying to get througha voice mail system so you can talk to a real live person when you have a…
the new color of money
Convenience store owners used to measuring success in terms of how much greenthey have in the register are going to have to broaden their horizons just alittle bit as the Department of the Treasury announced plans to redesign the$10 bill to include a kaleidoscope of new colors including orange, red, yellowand copper. The new notes…
verification they could put a finger on
John Lofstock, Editor These are strange days at Duke and Duchess Shoppes (Columbus, OH) asmore and more customers at its Ohio stores are giving employees the finger.And it's not because prices are too high or lines are too long. Rather, it'sa result of the chain's installation of cutting-edge biometric technology. Duke and Duchess, which operates…
interview with the slurpee
CSD lands the interview of the year- an exclusive with one of 7-Eleven’s coolest personalities: the Slurpee. Turning 40 this year hasn’t slowed down this icy icon. CSD: First of all, we’re big fans. How do you prefer to be addressed Mr. Slurpee, Big Slurp, the Slurpster? Slurpee: Slurpee is fine. And I appreciate the…
at 7eleven the customer is king
A recent Convenience Store Decisions study of convenience store customers and their shopping habits showed that 7- Eleven truly is America's preferred convenience store. Customers listed several reasons for their fondness of 7-Eleven, ranging from proprietary products like the Slurpee, to the people behind the counter, to the consistency from store to store. What also…